Timezone in CUCM 10.5

[waqas sardar]

Dear Team,

I want to change the timezone in CUCM 10.5 but following commands are not working:

show timezone list 

show timezone 232

Please advise

[Aman Soi]

Hi,

you need to use the command set timezone zone .

refer the link

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/cli_ref/10_0_1/CUCM_BK_CBEED39F_00_cucm-cli-reference-guide-100/CUCM_BK_CBEED39F_00_cucm-cli-reference-guide-100_chapter_0110.html#CUCM_CL_S3E218EB_00

regds,

aman

[waqas sardar]

 "Set timezone 232" is't working.

 following CLI command: show timezone list.

admin:set timezone 232

Critical error, unable to read timezone file: /tmp/tzlist

Executed command unsuccessfully

admin:

[Aman Soi]

Hi,

you mean to say that when  u run show timezone list  and show timezone config command , u do not get any output.

regds,

aman

[waqas sardar]

Yes 

[Aman Soi]

Hi Waqas,

suggest involving TAC .

I tired running show commands in my CUCM 10.5 and are working fine.At least that output should come.

regds,

aman

[Manish Gogna]

Hi Waqas,

Aman is right to suggest opening a TAC case [+5]. It looks like the you are running into an issue where the size of tzlist file is zero and it needs to be verified and corrected using root access which only TAC can do.

HTH

Manish

[Aman Soi]

[+5] to Manish for sharing more info.

regds,

aman

[Georgios Sotiropoulos (OLD)]

Hello Waqas,

Did you find a solution on this? I face the same problem on CUCM v11

Thanks,

G

[waqas sardar]

Appled following cop file to CUCM server and issue is fixed.

ciscocm.dst-updater.2015a-el6-00.10.5.2.cop.sgn

[Wilson Samuel]

Thanks for sharing the info with us (+5)

Regards

[aheredia05]

Hello Waqas,

I have the same problem here, I tried to download the ciscocm.dst-updater.2015a-el6-00.10.5.2.cop.sgn, but is not longer available for download.

I don't have support with the contract, just downloads.

There is any other way?

Thanks for your help.

[Mohit Grover]

------------------------------

admin:show timezone list

"Critical error, unable to read timezone file: /tmp/tzlist"                   !! Error

Executed command unsuccessfully

admin:

------------------------------

Solution:

!! Install following COP files which should resolve this issue:
o    ciscocm.RTMTTz-updater.2015g-el6-00.11.0.1.cop
o    ciscocm.dst-updater.2015g-el6-00.11.0.1.cop

Here is the download URL:
https://software.cisco.com/download/release.html?mdfid=286284802&softwareid=282074298&release=11.0%281-2015g%29&relind=AVAILABLE&rellifecycle=&reltype=latest


admin:show version active
Active Master Version: 11.0.1.20000-2
Active Version Installed Software Options:
ciscocm.dst-updater.2015g-el6-00.11.0.1.cop
...         ...         ...         ...
ciscocm.RTMTTz-updater.2015g-el6-00.11.0.1.cop
...         ...         ...         ...

[Georgios Sotiropoulos (OLD)]

Hello Mohit,

Great thanks for your suggestion on this, I had the same case and following the update that you suggested the problem was solved.

Thanks,

George

[Mohit Grover]

I am glad that I could help you