Small Business Support Knowledge Base

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Knowledge Base Articles

Article ID:5780 Date Identified May 23, 2017 Date Resolved March 30, 2018 Products Affected ModelFirmware VersionSG350X2.2.0.X   Problem Description Egress traffic shaping on XG device uplink interfaces limits traffic to 80 Kbps, ev...

Article ID:5080 Objective When a VAP (Virtual Access Point) is configured, there are several options available for securely authenticating clients. If WPA Personal is selected (also known as WPA-PSK, or WiFi Protected Access – Pre-shared Key),...

Article ID:5748 Introduction A Virtual Private Network (VPN) connection allows users to access, send, and receive data to and from a private network by means of going through a public or shared network such as the Internet but still ensuring a...

Article ID:5783 Objective Link flap is a situation in which a physical interface on the switch continually goes up and down, three or more times a second for duration of at least 10 seconds. The common cause is usually related to bad, unsuppor...

Article ID:5504 Summary When attempting to add a DSL WAN connection on the RV134W router, an option does not exist to add Packet Transfer Mode (PTM). Date Identified October 10, 2016 Date Resolved March 29, 2017 Products Affected RV134W ...

Article ID:2722 Objective Distinctive ring and call waiting patterns are used to adjust ring and call waiting cadences. The distinctive ring identifies different callers on the same line while the call waiting patterns are used to identify dif...

Objective The UC540W allows you to create voicemail notifications via email. When there is a voicemail in your telephone line that is connected to the UC540W, the UC540W sends you an email with the audio file of the voicemail attached. This way, you...

Article ID:1176 Objective Universal Resource Locator (URL) Blocking allows you to block access to websites that contain specific keywords in the URL or the page contents. URL Blocking filters web traffic based on content category, specific URL...

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