Want to know if Cisco API console @https://apiconsole.cisco.com/ has support for PSS CSPC? We would like to perform API calls from a MuleSoft application to our Cisco PSS Collector, and want to know if we can do this via Cisco API console.
Forum Posts
Title says it all. Portal reports error 413. I have tried Chrome, Firefox and Edge. With cookies deleted. Same result. Any ideas? br, mika
We recently obtained a new SmartNet contract and I was instructed to use the SNTC to view and mange our SmartNet devices. https://services.cisco.com/I was provided these resources which I have reviewed and followed.https://www.cisco.com/web/smartserv...
Hi, When I'm trying to register SNTC Portal, I got the error message as followed: Your user profile does not have complete address. Please update your Cisco Account profile with the complete address. After updating your Cisco Account profile , ...
Hello Cisco Team, My GUI access is not working since yesterday. I've already tried rebooting appliance, service cspc restart and even shut down the VM instance with no luck.Please check image attach: Please let me know how to proceed and re-gain GUI...
Hello, I have been trying to connect my CCO ID to my CSPC so that I can run the software updates. Whenever I try to connect the account through the CLI or the GUI Web interface I am met with Validation of credentials failed. Validation of Credentia...
Dears, can someone explain the difference between the CON-SNT-C1100TG1 and CON-L1NCD-C1100TG1 we are a bit lost , and should we order both or 1 of them is enough ? Thanks Fadi
Hola, estamos intentando registrarnos para hacer una cuenta delegated admin y asi poder instalar un Collector (CSPC) en el link https://www.cisco.com/web/smartservices/sntc.htmlEn el paso donde debemos registrarnos y dar un contrato y un serial nos a...
Hi Team,I need to know how to give access to a user on a Contract so he can open TAC cases, do RMA etc.?user is from another company (his email domain is different).Whenever he tries to add access for the contract, he always gets it denied. Best Rega...
Please let us know if we can discover windows and other vendor servers using Partner Cisco collector.Is there any compatibility guide you can share?
Dear all, I am reaching out regarding an issue we are experiencing with generating a CSPC entitlement through the SNTC portal. We need to associate it with our collector to proceed with the necessary configurations via the GUI. Every time we attempt...
I upgraded to 2.11.0 and manually applied the patch to 2.11.0.1 as per the instructions. I received the notification that a new software update 2.11.0.2 for Collector is available. There are no specific update instructions related to this release (th...
Hi there, Our customer's CSPC Collector it's showing the message "Upload Failed" for the recent Exports/Upload attempts. It was ok a few months ago but now it's showing this error. We need some help to the upload come back to work correctly, please. ...
Hello Cisco Collector team, Please check below image, Does "Non Managed Devices" refers to devices not supported by Cisco collector? or what does it really mean? Is there a way to add Unmanaged to managed devices? If yes, please let me know how to a...
Good afternoon,It appears that all of the roles that were available to assign to users are now missing. Two weeks ago I associated several users to our account and assigned roles to them, but now the roles are gone and users cannot do anything in th...
