CSAM access issue

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03-06-2018 03:29 PM - edited 03-12-2019 07:42 AM
Team,
Our customer has not been able to get access to the Admin role in the CSAM tool. Please check to see if the backend system is not preventing any access issues. I will send CCO ID and pictures via email reply. Thanks!
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Other Smart Net Total Care
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03-06-2018 10:15 PM
Dear Anthony,
I have checked the CSAM tool and able to see the ADMIN page , so could you please send us some screen shot in email .
Regards
Pamela
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03-07-2018 06:22 AM
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03-07-2018 07:34 AM
Hi Anthony,
No attachment came through, please use the Photos option above to add a saved image to your reply.
Cheers,
Cheri
