No access to SNTC Portal

[ZunyuL]

Hello Team,

I have been granted access to our SNTC account, but when I try to login, I get redirected to the registration page and it said I do not currently have access to Smart Services Connection. Can someone help me with this issue?

Thanks

[tsayyed]

Hi,

This post has been acknowledged by us.

Kindly share us below details over a private message (PM).

Company name:

Party ID:

Contract number:

CCOID:

Best Regards,

Tahereem Sayyed

[ivan.kuzenkov]

I have exactly the same problem. Can someone help me with this too?

[vivekcha@cisco.com]

Hi Ivan,

We are looking into the issue and will assist you with the query. Could you please Private Message me the below mentioned details to proceed further:

Company Name:
CCO ID of the user:
Contract Number:
Serial number:

Thanks and Regards,
Vivek Chauhan

[oscareti]

I have the same problem.

[madhushr]

Hello,

We have acknowledged the post and we will provide you assistance. Kindly share the below details to my Private Message (PM) to proceed further:

Company Name:
CCO ID:
Contract Number:
Serial number:

Thanks and Regards,

Madhusha

[madhushr]

Hello,

Sharing the resolution summary:

No access to the SNTC Portal
The user was already added to the portal and we ran the manual sync to the party ID
Now the user should be able to access the portal

Thanks and Regards,

Madhusha

[CPascacioPortillo]

Hello, I have the same issue, can someone please assist?

[madhushr]

Hello,

We have acknowledged the post and we will provide you assistance. Kindly share the below details to my Private Message (PM) to proceed further:

Company Name:
CCO ID:
Contract Number:
Serial number:

Thanks and Regards,

Madhusha

[madhushr]

Hello,

Sharing the resolution summary:

No access to the SNTC Portal
The user was already added to the portal and we ran the manual sync to the party ID
Now the user is able to access the portal

Thanks and Regards,

Madhusha