Hello, i am receiving the error below when generating a new CSP-C entitlementCould You please help us?
Forum Posts
Hi Community, After re-installing due to corruption after update, the first discovery job went fine as did the upload. When trying to add another discovery job, I get the following error on the CSPC GUI. [This application is out of date, please click...
Hi, Installed CSPC 2.9.1 Got message in GUI that updates were available. Could not use the GUI as that is just not working properly in the browser.Used the CLI upgrade method as follows: Step1: admin# download sp-30.2.1-5-0-lnx64admin# show downloadV...
Hi All Currently having issue with updating CSPC via Gui and Cli.. any help would be great as stuck on this for awhile now
Hello Team, One of our customer's currently having issue in sending logs from on premise server CSPC to Cisco SNTC portal. SNTC Portal was not receiving any logs from their on-premises CSPC server (ver 2.10.0.1). We did internal investigation and fou...
Hello Cisco Community, I tried deploying Collector-2.9.1-B-22.ova and failed it never came up. Please check "2.9.1-error" image attach. I then try with Collector-2.9-B-14.iso , got DHCP assign but get error when trying to connect via https://<IP Add...
Hi,Uploaded to SNTC on Jan 25, 2023 6:55 PM. I still see the upload Status as "IN PROGRESS". This has happened before and I initiated a second upload from the collector and everything was processed. This time it's still "IN PROGRESS".Please Advise,Ma...
Hi,I'm trying to login to the SNTC portal (services.cisco.com), but when I do, all I see is a shell GUI without any menu items, for 3 seconds, then I get redirected to a page (https://www.cisco.com/web/fw/tools/ssue/apps/ssueap2.0/prod/#/promo) invit...
I have a IR1101 Router which is not being discovered/added in our CSPC 2.10.0.1. It gives us the following error:Status: ExcludedMessage: Not managed because the platform is not available in Include Platform definition
Resolved! SNTC Access Issues Also
Good Day,Your assistance would be appreciated with the following:1. Created Cisco account with org email.2. Org Admin added me to org's SNTC account.3. Received email from Cisco granting Customer Administrator Access; navigate to SNTC portal.4. SNTC ...
Resolved! SNTC Portal - Partner Access
Hi, i had a problem when giving access to SNTC portal for an account outside my company.Already register the account in the CSAM (prints attached) but i'm still without access to this company on SNTC.
I was granted access to SNTC and received an email from cisco. It has been more than 24 hours and I am still unable to access the portal.
I was granted access to SNTC and received an email from cisco. It has been more than 24 hours and I am still unable to access the portal. Are there other steps that need to be taken?
Hi there, How can I be added as Delegated Administrator (DA) for our contract? We require DA to be granted access to SNTC support Thank you
Even after getting access by the administrator, I am reverted back to earlier page with account setup instruction. When I try to register, it notifies-----------RedirectingIt appears that you already have access to Smart Net Total Care Portal. You wi...
