Hi, I've been trying to find a solution to a client who have an office 365 SFB infrastructure. We're introducing cisco solution. However, the client have a very large environment (Around 15,000 users). and to integrate the two, they need to upgrade...
Forum Posts
Hello, I have some stanadlone endpoints on the internet SX10/20. When they are calling into Skype via EXP-E -> EXP-C -> CUCM -> CMS they all apear with the same H323 ID and CMS will drop the call because of this bug : CSCve27489 So I changed th...
I see there are some SX20 sku's that are end-of-sale (EOS) but I am getting conflicting information about whether or not the SX20 is really going away. Can someone confirm either way? We have several SX20's and I am looking to buy another one bu...
We have an old 52' dual system, out of order, without any support, out of life cycle. We would like to use the displays for other purpose, like information sharing in our reception. After removing the display, i realized, the power switch is in OFF...
Hi, I haven't been able to find any other documentation/posts regarding this issue. I'm setting up an SX80 codec with a Telepresence SpeakerTrack 60. I've connected all components as directed but the microphone array is not being detected. Am I mis...
is there any alternative way to create layouts and frames and assign them to each output of the codec or to the remote participants in CE version? I have done it in TC and worked very well in order for the far-end to be able to see the two cameras s...
Resolved! Abnormal Calling History on Expressway
Greeting everyboby, Recently, I find that there are too much abnormal calling history on expressway, as shown follow. The status is showing "Internal Server Error" , because this expressway is running the B2B Call and now I have set the B2B si...
How do you delete a contact from the phonebook in TMS? I have a user who's extension is showing up twice along with his mobile number. Version 15.1.0
Resolved! Codec Reboots
We have thirty plus SX20s, SX80s, C40s and EX90s; they run 24/7, should they be rebooted/restarted after running so many days?
Hi, I have a client who has SX80 with Spark for telepresence usage, now if he want to make Skype -to-Skype video call, can he use this spark or he need to use a 3rd part camera?
Hi All. I have MCU 5320 is warning fan the fan out of spec. Please support us to resolve this issue for our customer. Tks.
Hi Team, Trust You are doing great, One of the C60s out of 6 others in our network is experiencing a problem not experienced by other C60s, It works fine when part of a conference fed by a codian device as an external dsp resource, however , when a v...
Resolved! Add CUCM end points to TMS Phone Book
Hi, We are trying to add CUCM end points to TMS Phone Book. So if users want to search for a contact using their Video End point , they can see the CUCM end point. The TMS guide: https://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructur...
Hi, I've been looking and looking and still can't seem to find a template in CSV format I could use as a file source for TMS. I have exported the contacts from an SX80 endpoint (XML) and imported it in Excel, then exported it in CSV format but o...
Hello Community,I am facing an issue with incoming h323 to SIP interworking calls. All of them disconnect after the CUCM endpoint answer the call.The call flow is:External Party --H323--> VCS Expressway --H323--> VCS Control --SIP--> CUCM --SIP--> En...
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