TelePresence and Video Infrastructure

I'm webbed into a C20 and I noticed there is a way to program the softbuttons using actions.  Does anyone know what command/format this field is looking for?  I'm ultimately looking to turn one of the softbuttons to do the same as the "select configu...

Dear I have a CUCM 9.1, MCU, CUP,& sip ip phonesI want to understand what is SIP registrar in MCU, I have  read the guide but it is not clear for me.Anybody can give a short brief how it will be useful with my devices.Thanks

Hi.I'm trying to solve one simple problem. First we have a system which only accepts IP address as a call destinationand the destination MCU is designed to accept video call using standard format <number>@<IP address>.Is it possible to do some redire...

Is there a good document to use to troubleshoot a TMS that doesn't get status back from tms checker on cisco. We have over 350 endpoints and getting release keys is critical to doing upgrades. Our TMS is definately (verified with cisco) under SmartNe...

Hi Guys,I'm just wondering if anyone has made a trunk between VCS-C and a Radvision GK running 7.7 software? I've not seen a Radvision GK before so just wondering if it's possible and if there are any issues or things to consider.Thanks,  Rob 

Hi AllWhat is the minimum and maximum hardware operating temperature for a Cisco C60 Codec?If I log onto the system and pull an xStat I see the systems hardware temperature is at 76Also is the above reading in fahrenheit or Celsius?I see in the manua...

Hi all,I’ve a customer with an old videoconference device Tandberg 800 with 3 BRI access that have the following problem:When i make a video call to another end-point by ISDN , the video call establish but then is always intermittent , one moment I’v...

Hi,Recently my company purchased a Polycom "RealPresence® Group 500" video conferencing system for use at 3 remote offices. A reseller installed and is configuring the system.The 3 offices are behind Cisco 881W routers performing PAT on the LAN side....

 We have several SX20 purchased about two years ago, when options DD and PR were not included in the price of the codec.Now these options are free and, as I understand, they can be obtained for our codecs.Please tell me how to do it?

Hi AllI am looking for any tools or any document related to Cisco telepresence MCU sizing. I collected customer requirement but now can't find anything which can help me to size the MCU. Need assistance urgently. Asif

SX-20 Codec is running in TC 6.3.1 firmware, and we integrated goose neck microphones to it. We have reduced the goose neck's audio output gain to the least available value yet the audio transmitted by SX-20 gets broken every time the speaker over mo...