TelePresence and Video Infrastructure

Dear All, currently i am deploying vcs control and vcs expressway.when i call to public ip address, sometimes i don't get the incoming audio but sometimes it is fine.i use checkpoint as firewall, already disable alg inspection.any idea? please help t...

I have installed a number of C-40s and SX-20s in the US over the past 2 years. I have to install a SX-20 in Germany, is there any differences i have to be aware of when installing a SX-20 in Germany?

Dears,i want to unpair the isdn link which has been sent to the RMA and pair the new ISDN link, what are the command to unpair ISDN link on SX20 CLI. thanks

Dear all, We have found Cisco Tandberg C90 installed with firmware either TC 4.0 or TC6.3 under won't send the video resolution as 1080p ( under  adequate bandwidth, 6 M in internal network.)Refer to admin guide,Video Input Source [1..5] OptimalDefin...

 Hi Expert,  I have a MCU 4505, CUCM 10.5, Conductor  XC2.3, and Jabber and SX20 as endpoints, All work find when Jabber Call a MCU the call , but when MCU call Jabber or SX20, call fail and I can see log in Conductor. The conductor, don't route call...

Dear All i have customer that has a VCS express , VCS control , TMS,Conductor , MCU and Telepresence server , and it doesnt has a CUCM PBX it has a nortel PBX , my Questions are mentioned below :  - why the customer has Conductor and Telepresence ser...

Hi Everyone,Where can I get the Cad diagram for CTS1300 for room planning ?Thanks,Norman

Hi everyone. I recently configure a VCS Starter pack. after some headaches with the network and DNS, everything started to work. Then I login to Cisco Jabber video and I placed some calls to some endpoints outside my network. It worked just fine but ...

I have a C90 where the password for the Admin account for the web interface and SSH login has been forgotten.   I have used a touch screen to enable root access. The factory reset is not a menu option on the touch for version 5.x Using root access I ...

Hello,When holding a WebExTP meeting and recording it from WebEx, I have noticed a few issues with the output.  If you stream the recording from the WebEx site has video, presentation, and audio.  However, if you download the file it only has the pre...

I have a SX20 but i throw the package box.how can i find out the package serial number.

Hi,Is it possible to route alphanumeric URI's directly into CUCM? For example, if a client has rolled out Jabber for Windows and have integrated their CUCM with VCS-Control and their VCS-Control is peered with a VCS-Expressway sat on the internet. I ...

Hello, I have a content server that I haven't logged into in a while. I tried to login with some user accounts I thought I remembered and it didn't work. I also tried to remote desktop in the server but I cannot remember my administrator password. Is...