Hi,I have been reading on the Internet that E20's are supported on CPCM however I am struggling to find how to add these.. I have the below to choose from but I dont see E20. Can anyone help?
Hi all,i have single TMS appliance with VCS and TMSagents (MOVI applications), then my TMS has error, and need to replaced by new one,is there any procedure to do this replacement regarding the TMS have TMSagents with VCS to make sure the replication...
Hi Guys,Any idea where can I select the audio outputs from the codec (i.e mono, stereo) ? Currently I am only getting audio from the "Green" output. Both speakers were tested working when connected to the "Green" output. When connected to the "Red" a...
We currently have a call path that looks like this:Endpoint (SIP + H323) > VCS Control > Neighbour zone to VCS-E (SIP + H323) > Firewall > Neighbour zone to CUBE (SIP only).When the VCS-E interworks SIP to H323 it performs media flow-thru which allow...
I have a customer that complains about his phonebook in Jabber. Whenever he types the name of his boardroom, he gets back 3 different ways of making his call which are:- SIP- H.323- IP addressHis phonebook is using his ALL SYSTEM source. All his syst...
I'm helping with support of a few E20 systems, we have one unit that will not fully boot up. They people on site running the office say that they can see the spash screen appear and afterward they green light at the bottom goes solid, but nothing sh...
Hi everyone,I'm studying MCU 5310 and have some queries that need to be clarified as follows:1. About stacking function: what is the difference between stacking function on MCU 5300 series and cascading function on MCU 4200, 4500?2. About the compati...
Hello,I have a VCS-E configured in the DMZ. I can call in and out from the corporate network. However when I register to VCS-E from the Internet using a movi client and try to call to an endpoint on the Internet , I don't get audio/video. Can someone...
My EX90 screen went blank.Unable to reset the device with below procedure.1. Unplug the power cable.2. Replug the power cable.3. Press and hold the power button immediately when the green LED in the bottomleft corner lights up. Hold until the LED tur...
Oour internal network consists of:Headquarters:192.168.0/24 for general use10.150.0.0/24 for VTCOffice #1:10.150.1.0/24 for general useOffice #2:10.150.2.0/24 for general useetc.Our VTC infrastructure is alllocated at Headquarters, on the 10.150....
Hi,Have a query. In a Tandberg MXP 990, Number2 field pops up while making 128kbps calls, even though I am enabling only 1 BRI line. MXP admin guide states to ignore this field & to click OK & continue. But my query is why does it pop up only for 128...
Dear Expert:I am trying to add a VCSC to the TMS (12.6) I got the following warning:Host Name Mismatch - The Host Name configured in TMS () does not match the Host Name configured on the system (nete2mgvcsc). When the configuration has been corrected...
To use free cisco jabber (registered with cisco jabber services) from corporate network.Please enable the list of all “IP and Ports” needs to be open on corporate firewall.
Within TMS there is an option, "Connection Attempts for Scheduled Calls" and a coorisponding "Connection Timeout for Schedule Calls (in seconds)". There is also a similar function within the 8510 MCU, "Failed preconfigured participants redial behavi...
