unfortunately CUCM limitation once enable the SSO, below is Cisco answer:
"Non-AD users will not be able to access CUCM self care portal once SSO is turned on. They need to be added to AD in order to access, there’s no “by pass” option for them.."
Any updates on this? We're basically looking for an SSO bypass link we can send to folks for the ucm end user portal.
Could you share your CUCM version ?
Hope this Helps
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You should be able to enter the url https://<FQDN or IP>/ucmuser/showRecovery.do This was working for me in 11.5
the URL does exist, but no login is possible.
I get the correct error when the entered username/password is wrong.
I get the correct error when the entered username/password has no access to the portal.
I get the error message "Success" with a red X symbol when the entered username/password is correct. I did not find a way to login.
Tried on two different 11.5 versions.
Are you able to login on your CUCM?
Thank you, Johannes
Anyone ever find a resolution to this? Seems like a no brainer to have functioning.
I get the same behavior as Johannes. Big ol red X with Success after it when trying to log in manually.
12.5 with SSO enabled.