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About henrick16
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henrick16
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Member since
05-05-2015
18
Posts
10
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0
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Re: Extract specific Data from UCCE
Created by
henrick16
in
Contact Center
01-11-2021
01-11-2021
Marek,Thanks for the information and are you saying that with your proposed solutions we can still s...
Re: Extract specific Data from UCCE
Created by
henrick16
in
Contact Center
01-08-2021
01-08-2021
Hi Omar,Can you please provide any instructions or steps on how this can be done. I am fighting with...
Extract specific Data from UCCE
Created by
henrick16
in
Contact Center
01-08-2021
01-08-2021
I have a project that uses UCCE and the service is hosted by a 3rd party vendor which is a shared pl...
SQL views in UCCE 11.5
Created by
henrick16
in
Contact Center
09-10-2020
09-10-2020
Hi,Can you please tell me if SQL views are available in UCCE 11.5? Our UCCE platform is hosted and t...
Re: Cisco CUIC permissions
Created by
henrick16
in
Contact Center
08-21-2020
08-21-2020
This gives me options,thanks.
Cisco CUIC permissions
Created by
henrick16
in
Contact Center
08-19-2020
08-19-2020
I have multiple queues in my contact center solution. I don't want supervisors from one queue to be ...
Blocking CIPC registration for remote users
Created by
henrick16
in
Unified Communications Infrastructure
11-05-2019
11-05-2019
Hi,I am trying to find out if Call Manager has any feature that would block a user from being able t...
Re: UCCX Abandoned Calls Details
Created by
henrick16
in
Contact Center
06-26-2018
06-26-2018
No, all calls are presented to the queue. Attached is the latest report.
UCCX Abandoned Calls Details
Created by
henrick16
in
Contact Center
06-25-2018
06-25-2018
I am having an issue with the count of abandoned calls being reported within 2 separate UCCX reports...
UCCX 10.6 Call abandoned timer?
Created by
henrick16
in
Contact Center
04-27-2018
04-27-2018
Hi, Can anyone tell me if UCCX 10.6 allows you to set a timer before the call is treated as abandone...
Cisco Tandberg SX20
Created by
henrick16
in
TelePresence and Video Infrastructure
04-26-2016
04-26-2016
Hi, I have two SX20 Codecs that when connected to an 4K ultra HD TV I am not able to receive any aud...
Deleted messages still being played on phone
Created by
henrick16
in
Unified Communications Infrastructure
03-21-2016
03-21-2016
I am using a Cisco DX650 model phone and occasionally when I get a new voicemail message on my phone...
After performing a reset on
Created by
henrick16
in
IP Telephony and Phones
03-07-2016
03-07-2016
After performing a reset on the phone the speaker phone is disabled...Thanks
Disable handsfree
Created by
henrick16
in
IP Telephony and Phones
02-23-2016
02-23-2016
We have recently upgraded the software on our CUCM from 8.5 to 10.5 and I want to be able to disable...
Thank you Chris.
Created by
henrick16
in
Contact Center
05-06-2015
05-06-2015
Thank you Chris.
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Public Statistics
Date Registered
05-05-2015
09:17 AM
Date Last Visited
01-22-2021
08:00 AM
Total Messages Posted
18
Total Helpful Votes Received
10
Helpful Votes From
User
Helpful Count
Mark.Jones(Virt
ualTrainer)
10
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