Hi, I am trying to create a report in CUIC standalone (using UCCX) which combines the Agent All Fields and Voice CSQ Summary report. Reading documents about creating report definitions however with not much success. Is anyone able to combine this fo...

We are using TMS 15 with TMSXE 5.2, and the @webex hybrid calendar with our SX20/SX80's and Touch10 interfaces. A meeting is scheduled and appears on the Touch10 interface, however it is a list of meetings for the rest of the day. To get to the join ...

Hi Guys,Playing around with the learningsamplegadget (but get the same behaviour in the embeddedwebapp and screenpop applications.I am trying to load a webpage and pass a variable based on specific UCCX triggers being dialled. Does anyone have any ex...

Hi, Just wondering if anyone is able to test the following behavior for me - which comes first, AAR or CFUR? For example, if I set the location of a remote site to have a bandwidth setting of 1 kbps, however a phone in that device pool is unregistere...

Hi,I am interested in others strategy in migrations from CUCM/CUPS 8.x to 10.x, and UCXN 8 to 10.x. (P2V for all)I am thinking of using PCD to migrate the CUCM/IM&P and change hostname/IP Addresses for a staged migration to bring them up in parallel ...