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Hello All, We have a customer who has a WebEx control hub already integrated with MS Azure. He purchased a new subscription to a new control hub. Is it possible to do integration with two different Control hubs with the same MS Azure? Also, by integr...
Hi, Our customer has a WebEx control hub implemented with Cisco Directory connector installed and synced. There are 2000+ users existed in the system and no one is assigned with any services (WebEx Team, Meeting or calling). An auto-assignment templa...
Hello Guys, One of our customers currently has 20 ER User licenses and they have around 50 IP Phones total. They want to tie only 20 IP Phones to be tracked by Cisco Emergency Responder and the other 30 IP Phones not to be tracked by CER so that they...
Hello Guys, Customer is having VCS-centric environment where all phones are registering to the VCS-Control. They recently purchase CMS (single combined server) and looking to have WebRTC and Skype for business to work from outside. In normal scenario...
Hello, Our customer has Cisco Emergency Responder 11.5 and want to add some phones on a new switch. After doing the configuration on CER, I need to export the new ALI and send it to the service provider which is Bell Aliant. How to do this process as...
Hi Gharip,
my question is , is it applicable to have Expressway-C and Expressway-E to have Mobile Remote Access ( MRA ) and SIP URI dialing on the same servers ?
++ Certainly, you can have both MRA and B2B functions on the same Expressway-C/E ,howev...
Hello Juergen,
I managed to solve that problem. In my case I was having an issue in the floppy attached with the OVA template as it was somehow not working. I removed it and add it again. In addition, I changed the IOS image of CUCM with a properly ...
Hello,
I am experiencing the same problem exactly. I have PCD version pcd_vApp_UCOS_11.5.3.10000-14_vmv7_v1.2 install and trying to install Call Manager 11.5.1.11900-26. However, it gave me below error:
"Unable to mount the floppy image named floppy...
Hello,
I have checked the preceding document but it is mainly talking about Finesse integration with MediaSense. I require to have the same setup but with CAD. Currently, CAD has two way of recording using UCCX only without the need for MediaSense w...
Hi,
Of course I will preasume that all DNS Host A records as well as SRV records have been published properly on the internet. Firstly, try calling another domain as loopback@rtp.ciscotac.net is not stable sometimes it works and sometimes it does no...
