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Hello, The manager of our helpdesk department who handle all calls for our client's would like to know if Cisco offers a call back feature where a client calls in for support and is put on hold has the option to leave their phone number for a call ba...
Hello, I have been reading about Broadcloud and Broadsoft from Cisco and would like to know if it could fit in my environment. Essentially we have many clients with CUCM and our small clients, 4-6 people in the office are all moving to providers like...
Hello, We have a cloud phone being used with all our Cisco phones. That phone has all calls being forwarded to it for the time being from the carrier, the user would like to know if its possible to have that phone number transform into his number whe...
Hello, I have the weirdest anomaly I've seen in a Cisco 8865 phone. Every time this user calls out to someone, when the person on the other line picks up the phone goes on hold. Every call outbound this happens too. I have tried everything to resolve...
Hello, I installed Webex Meetings onto my PC, the Outlook 2016 Plug-in was installed in Outlook. When I clieck on Schedule a meeting, the email is blank. It is not inserting my meeting information including the phone numbers for all the regions and t...
Roger,That sounds like it would work for me, I am not to familiar with this setup but this is what I think I would need to do. Setup a new Remote Destination Profile am I adding an association DN? If so that would be the one I want the numbers to co...
Hello, I was able to resolve this on my own by updating the firmware to the latest release. Still does not explain why this was happening to only one user which happened randomly. Cisco was no help at all, they kept asking for logs and asking for log...
Update: This works perfectly fine on Firefox and IE. Its an issue with Chrome which I will fix. The way I set this up worked without restarting the Cisco Tomcat services.
Would I need to restart the Cisco Finesse Tomcat services to get this working? Also would that affect the current UCCX users logged into Finesse or only affects the admin page I am working on? Thanks,
