Good Afternoon,Attempting to add custom on hold music to our UC540.I received the on hold file as a .wav so I converted it to a .au format as that appears to be the preferred file type for Cisco's on hold music.When I listen to the file after convers...
Our phone system will not allow us to make calls out. We can receive calls in and use all of the internal features, but when we try to make a call it says "forbben" I need someone to help me figure out this problem. Were a very small business and we...
Guys, I have about 20 SPA504G's and maybe half that have 32 attendant consoles. This is a managed service from our ISP so no PBX on site. Since we got this system about a year and a half ago we have always seemed to have random issues with the atte...
Occasionally when I'm talking, I'm no longer able to hear the other person on the line. It's been happening more often.-I'm not sure whether I'm unable to hear them or the entire thing got muted. Any suggestions?
Hello ,right now we are running in our private home two SPA302D together with one SPA525G. (one phone per floor)Phones are working great so far!But there is one major flaw that is ruining a bit the whole setup.Ringtone volume of the SPA302 D's is by...
I am hoping someone can help me as I have now spent 5 straight days on the phone (30+ hours logged) with UC support (albeit - no level 2 despite being escalated 3 days ago). The system works fine with the phones and outgoing calls appear to be worki...
Hi, our company have cisco SPA502G AND SPA525G ip phones. now the problem is some time its get hang and freeze.after that 2 or 3 times to restart to work. some time when dailing it shows service un available.current firmware for SPA502G IS 7.4.9c ...
Hi,I have a client who has a UC540 along with 18 phones. The equipment is a year old and they would like to purchase an all inclusive contract from me to maintain the equpment. Does anyone here know what the going rate is for something like this? ...
Hello , I have Cisco SPA30X and 50X series IP Phones. All of them have static IP address but don't have any TFTP option in provisioning. Someone changed default admin password and we can not reach web page. I tried to reset password via SPA303.cfg an...
Hello, I am working with a UC540 router and we are having issues adding additional DNs. There are are currently 45 DNs. When trying to add a DN through the command line, we get "Error: could not add peer". I understand that some people have found th...
Hi,My UC520 stopped working recently in that incoming calls cannot be received. The device does not detect these incoming calls and as a result none of the phones ring. However, outgoing calls still work perfectly for the lines connected to the box. ...
Hi all,Is there any way to have an auto attendant feature on the SPA525G2 without intervention from the telephony service provider?We have a Billion 7800VDOX modem & 2x SPA525G2 phones connected via Ethernet.
Hi,Today I updated my phone to the latest firmware (spa525g-7-5-4-bt.bin). After the reboot the phone displayed a blank white screen. The update process worked, I can access the web interface I can send and receive calls, the firmware on the phone is...
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