Voice Systems and Accessories - Small Business

Hello experts,I am using SPA942 with Asterisk 1.6.2For parking a call, an SPA user should press #700. Is there any way for this to be done by pressing any hotkey on the phone instead of pressing four digits (#700) ?Sent from Cisco Technical Support i...

I have recently installed a UC520 to use for phones and internet in our office.  From the time of the installation I have had the following problem with the Auto-Attendant: cannot configure through CCA due to java null pointer error (Error: Auto Atte...

Has anyone used the SCC Server, SCC Advanced Client, and SCC Operator programs in multisite deployments? What has the experience with the SCC Server, SCC Advanced Client, and SCC Operator programs been in multisite deployments?

Can you use a full Cisco Unity solution with the UC560?In Administration -> Control Panel I see an option for "Switch to CUCM" Thanks in advance for any insight!

We were a sold a solution of a UC560 system with SPA508 and SPA525G phones.  For switches, the company we purchased from supplied Catalyst 3650v2 POE switches.  It was only after the install and by coming here that I discovered that apparently EWS sw...

We are currently just using the CSCC under NFR licence, with no smartnet so I cant go to TAC for help. We are putting the software thru its paces and looking for issues before we deploy it to our customers.Ive found a few really troubling things with...

Can I connect my WIP310 to my UC320W and use FXO lines? I have just bought a UC320W and WIP310. The Cisco Rep had told me that the WIP310 could be used with the UC32W. After successfully activating the UC320W with a few SPA504G phones, I attempted to...

dear communityI'm confused after upgrading an UC520 System from release 7.x to 8.1When entering the command for example, ephone 5......button 1:12 2o13,14  3x2UC500 crash after the command  3x2all config worked fine on rel. 7.xAttached, you'll find a...

Is there a way from within the web GUI or other to change the NTP server addres?

I currently have a UC320W setup in a blended mode.  We have 4 POTS (3 are set as shared fx0, the existing phones now all say no buttons available) lines connected to this device for inbound/outbound calling.  We are using the spa504g phones with this...

The problem is that Fac only function wiht lines FXO , but if have sip trunking on uc520 Fac not function , the calls outgoing not is taking pin for outis posible have sip trunking on FAC ?attachment configuation.

HiIts would be really good to use the usb port for a 3G HSDPA modem, a great option incase the main internet was to go down.

Anyone have configuration information for using the IP Communicator (CIPC) soft phone remotely to connect to a UC540 or 560 from a roaming notebook?I’m guessing you need a Cisco VPN client and some setup on the UC device, create a tunnel to the site,...

I am researching for a Client and I know the call connector pop up has a click to dial feature where you highlight the desired number, and click the taskbar icon to dial. Unfortunately (it works great) it does not however add the 9. Is there any cost...

I have a UC320 that is as simple as it gets.  There are 3 incoming FXO lines and 3 phones.  The FXO lines are configured as shared and if busy/no answer then they are supposed to roll to the VM for User1.  Generally this works fine but occasionally m...