Voice Systems and Accessories - Small Business

Good Day, I hope someone can help.  I am having issues with my UC560 where it sometimes does not disconnect telephone lines at the end of a call.  I've had this issue pretty much from since we first installed this system (5 years) and have called Ci...

I just received my SPA504G and noticed that when I pick up the handset, nothing happens. There is no sound coming from the handset, nor does the phone detect it's pick up. When I click the speakerphone button, I hear the sound coming from the phone a...

I have a Cisco 8861 on BroadWorks with a network directory via an XML file. I am able to access contacts from the phone, but when known contacts call me I don't see their name show up on the screen of the phone. Additionally, when I look through my...

So I purchased some used Cisco IP Phones (7970G) and attempted to do a factory reset on one. (Following the instructions here https://supportforums.cisco.com/document/18366/user-cannot-reset-7970-ip-phone-factory-defaults-after-upgrade-ip-phone-load-...

Hi all, I'm trying to configure my new Cisco SPA122 and until now I can only receive calls. When I try to make a call the phone turn off immediately the call. Is there any option that I'm missing, to let me make calls? I have enabled port forward an...

Serial number cr301L800307 hello when trying to connect to the home wi fi network with Wireless G Broadband Router WRP400 some how the name of the router was changed to my name Rose and there is now a password on it - I have tried everything and no o...

I have been experiencing some intermittent issues whereby my ATA becomes completely non-responsive, with no dial tone and no ability to login - either via the web configuration page or IVR actions. The LEDs remain in their normal state - all solid gr...

Hi! We have several cisco spa525g2 ip phones with the latest firmware. We have googled and searched and cannot find out how to do a few things regarding the lcd screen wallpapers and screensavers. Can anyone help us! Here's what we are having issues...

I have two VoIP services, one for incoming calls and another one for outgoing calls. I setup the incoming call service on the Line 1 tab of my spa3102 and crafted a DP to select @GW1 as outgoing gateway. The problem is that the incoming calls service...

Hello Guys, i have being having issues trying to setup cisco spa525g i.e provisioning it using the cisco CUCM . i tried setting it up as a third party SIP phone on CUCM which is getting so challenging by the day, has anyone gone through this before...

Installed five extra phones at a clients office. The phones are just accepting incoming call (no ring) on EXT1, inspite they all seems to be registered at first glance.  Somebody has an idea where to look ? Thanks.

Has anyone had any success with the Dual registration option in Cisco phones? I'm using a Cisco SPA514G. The phone boots and register to the  first proxy and alternate proxy. I shut down my main proxy, and the light is still green indicating that it'...

Hello. I have a SPA122 and I have a problem with the CID. Until a week ago I looked at the number on my analog phone display. Now I see two lines: the first "... <number>" the second "+39 <number>" where 39 is the Italian prefix. How can I fix it?