Webex Administration

FEDRAMP Version - Users reporting that the Webex app automatically starts to update. App starts to update and after a minute or two fails and informs users to contact their administrator.  Is there a way to turnoff automatic updates and the update bu...

We only have a few enterprise accounts so we do not use the Webex Desktop app or SSO. It's username and password login. I don't see where to reset a password for a user in Control Hub. In the old site admin, we used to be able to reset the password a...

Is there a way to access the Webex Teams dictionary? I recently had to re-install Webex Teams, and all my custom spellings and words seem to have been lost. I'd like to import an external dictionary, for example from Outlook, if possible.

How do you find the number of current open sessions for admin users?I'm using Webex Room Kit Pro with software version RoomOS 10.19.4.2. When the number of logged in admin users exceeds the MaxTotalSessions the event log shows the following.eventlog[...

Hi all, when running Webex queue report for a particular site, I am getting different result in comparison to the supervisor at that site. I have access to all sites but supervisor only for their site. Same report, same date selected. We have agents ...

Dear all,  I hope you're well. We are experiencing some issues where the user joins a meeting by Cisco Webex, but after 15 min the audio is lost. However, audio does work in other apps, such as Jabber, Zoom, MS-Teams and other. We have corporate lice...

Hi All,   for who would like to have more details about amazing announcement, here you can find a first presentation.More will be shared in the next couple of weeks.    

Hi, I have a customer who wants to monitor 7821 IP phones registered to Webex and generate an alert if one goes off-line or comes back. I have set up an alert rule in Alerts center that monitors all devices and configured email and Webex space as del...

I see that Webex for Intune is now in the official list of supported Intune apps. https://docs.microsoft.com/en-us/mem/intune/apps/apps-supported-intune-apps#partner-productivity-apps Has anyone tried to set this up yet? In particular I'm looking to ...

Hello all, is there any way to add multiple people to a team at once, or maybe even automated/group based?Background is that we would like to use Webex (Teams) for company communication.For example "Teams" for each of our company locations where ther...