Hello, we just migrated to Webex control hub, so I'm still learning my way around the UI. Our phone displays are timing out. This is probably a simple setting either on the phone itself or in control hub, but I've searched but came up blank. Any info...
Forum Posts
Resolved! Extension Already Exists
Hello,So in Control Hub, I removed the device with extension 4400 in Devices and Workspaces, but when I try to re-add the device it's telling me that the Extesion Already Exists when I assign a number??? Where else can this extension be set? Thank yo...
I'm trying to generate a device inventory report from Control Hub that includes all user and workspace devices by Location. The Device Inventory template under Reports > Templates does provide the list of phones by Location, however it only provides ...
So, we converted from our on-prem CUCM to Webex Control Hub. We are using the 8841 and 8851 phones, and these phones worked with Call Manager before the migration. Most of the phones have been upgraded and registered without any issues, but about 10 ...
Hello, Can someone please approve my webex service app. I am a cisco employee. Cisco webex team asked me to contact TAC team for the same Service App Id: Y2lzY29zcGFyazovL3VzL0FQUExJQ0FUSU9OL0M5ODc4ZmY2NGRmMjgwNWM3OGY2MWQ0ZDNlYzk3Yjc4YjQ1ZDJmMzIwZDgy...
Hi everyone: We have a project long ago ,it's in late 2020,double training room, two codec pros, no external controller no external DSP,no ceiling microphone,just handheld wireless mic and gooseneck mic,analog out direct to codec ...
Hi allWe are shifting from using Cisco Jabber to Webex. Whilst everything has gone more or less smoothly, I have come across an issue that worked in Jabber, but not Webex. When I try and connect the voicemail account of a hunt group to Jabber, I si...
We have over 2,000 staff using Webex to teach classes and in the last couple of days we've noticed a significant increase in complaints about their audio and video quality. Most of them just upgraded to 40.12.3.11 and are now having issues with incr...
Hello, we are having a problem with call forwarding that consists in the impossibility to forward calls to a mobile phone. On webex the user can correctly call the mobile phone, but if he puts the number on his forwarding setting the call cannot be p...
How to cancel company subscription before renewal date?
Is this possible or planned to be? Migrating from CUCM and seems like we're going to be pretty handicapped. Relying on TAC is limiting my skill set and ability to troubleshoot on the fly.
Hey allOur organization is in healthcare, and our Webex use case involves a lot of scheduled and unscheduled SIP calling between users and codecs. (not everything is meetings based). Eg, Webex user to video codec, video codec to video codec, codecs a...
I am in the process of setting up a new call queue and the user would like a priority-based route type using the Weighted method. We've usually done simultaneous, so this is new for us. I don't see anything in the documentation for how the weighting ...
Resolved! roomkit audio issues
We have many roomkits in classrooms this one room has been kind of stumping us despite not being much different than other rooms as far as size. They had issues with remote people hearing them, added a second mic still same thing, added another no ch...
