We're thrilled to announce that the Webex for Developers Community forum has expanded to include dedicated topics for Webex Contact Center APIs and integrations! We encourage all Webex Contact Center developers to utilize this forum to engage in disc...
Hi All, Our team engineers are planning to create a new bot in Webex. The ultimate goal is to use this bot for asking query within the specified uploaded documents by our team. What are the minimal requirements to achieve this task. Do we have any pr...
Does anyone know how to get all the direct messages via API? It appears to only send back the latet 100 or so messages. I have reviewed the API documentation along with the pagination feature, but the response from these API doesn't return a "link"...
I have followed the sample below, and it is all working with the exception of getting the "attributes" set on the API call. https://github.com/WebexSamples/webex-contact-center-api-samples/tree/main/callback-samples/callback-sample Example, my POST b...
Using the Webex Provisioning API for "Features: Hunt Group" I was doing a PUT operation to the Hunt Group to post an Agent ID and it wipes the list of current agents. Looking to see if there is a way to append this list or provide an array value to ...
Hi. Has anyone been able to export NON Cisco Verified Collaboration Devices, specifically Displays/monitors connected to Room devices? With API call specifically. Webex Control Hub only shows the verified devices, but when using Local Device Control,...
Hi everyone,Recently with some automation tasks I am getting added to lots of spaces by bots. I looked for apis to hide or mute a space but couldn't find them in the api docs. I would like to know if anyone of the below options are supported and how ...
I am seeking assistance in obtaining an access token from my personal Webex account. My goal is to use this token to trigger a Python script that will send automated notifications through my personal account. I have configured this functionality usin...
I am trying to enable auto recording for a meeting which was created by a user using the webex appI am using the patch method with the endpoint /v1/meetings/<meeting_id> to update the meeting I am using the access token of the user who created the me...
Apologies if this is the wrong place but i'm new to this and not sure where to look.I have the task of updating an html file and not sure how to do it.There is a variable called $(TG_PRICE) that is used in several areas but I need to add a percentage...
Hi, When sending the API request to modify the device layout, all lineKeys button configurations must be sent; all 10 buttons need to be included; otherwise, it will not be possible to manually configure the buttons that were not sent through the API...
I have created an integration app in my webex developer portal. I have also created a webhook for the meetingTranscripts created event via webhooks api.{'id': '<webhook id>', 'name': 'Meeting transcription created webhook', 'targetUrl': '<target url>...
I tried to create a new user. I have an a access token with below scopes{"access_token": "********************","expires_in": 1209599,"refresh_token": "***********************","refresh_token_expires_in": 7775999,"token_type": "Bearer","scope": "spar...
Hello,Is there a way to get unread messages for a user or a channel using the Webex API's or the javascript SDK? I have been looking through the documentation and see no way to get unread messages or see a user's last-read message. I apologize if I h...
This my desktop layout file, { "version": "0.0.6", "appTitle": "Webex Contact Center Desktop", "logo": "", "dragDropEnabled": false, "notificationTimer": 8, "maximumNotificationCount": 3, "browserNotificationTimer": 8, ...
I want to use webex APIs to send a test message to a chat group. I would like to use generic account that my team already has. I do not know my chat room ID. I can create one if necessary. also, I do not have a token. How do I create one for my gen...
