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325 PostsActivity in Webex Community
Screen Pop: Can we open different URLs per DNIS and pass call paramete
I would like to confirm the feasibility of using the Screen Pop feature in Webex (Webex Callingr) for our integration use case.・BackgroundWe are considering a design where, when an agent clicks an incoming call notification in Webex, a specific URL (...
Screen Sharing in Linux with Wayland timeline (?)
Hello everyone,from time to time I try to switch from X11 to Wayland to see if screen sharing works on Wayland now. But it seems like it still does not (the feature is also still flagged as "coming soon" at the linux Webex page). But since there are ...
Resolved! Webex problem codec pro
I have a problem with registering the device in Webex, after entering the generated code 16, the message "Activation failed: Invalid command response: Wrong number of keys (48)" appears
Webex Audio and Video Quality degraded
We have over 2,000 staff using Webex to teach classes and in the last couple of days we've noticed a significant increase in complaints about their audio and video quality. Most of them just upgraded to 40.12.3.11 and are now having issues with incr...
WebEx Calling API answer, requires optional "endpointId" parameter
Hey,I try to answer an existing call on webex calling over the API out of WebEx Contact Center with Agent credentials.(https://developer.webex.com/docs/api/v1/call-controls/answer) The documentation says, the "endpointId" parameter is optional. The i...
Correct my lighting does not turn off
I was presented with a pop-up when I joined a WebEx meeting yesterday. It said it detected that my lighting was low and asked if I wanted WebEx to correct my lighting. I chose yes, and a bright ring of light appeared around the edges of my screen. It...
Webex Mobile app signin error
I cannot login to webex mobile app from my iphone 12, I attached the error ss. What can I do?
Key Advances for Suite and Contact Center
Join us on Wednesday, January 28th at 10am PST, as we explore all that's new in Webex programmability over the past year. We’ll cover new features and enhancements across both the Webex Suite and Webex Contact Center, including recently released APIs...
WxCC Survey : automate extraction of survey results
Hi, After customer has perform IVR survey, supervisor will login control hub to download the survey results. How can I automate the extraction of survey results to an external host for processing? Regards James
include time and date when copying messages
How can I get time and datestamps on messages when copying a message or message thread?
Cannot forward calls to a mobile phone number
Hello, we are having a problem with call forwarding that consists in the impossibility to forward calls to a mobile phone. On webex the user can correctly call the mobile phone, but if he puts the number on his forwarding setting the call cannot be p...
Need to cancel company subscription
How to cancel company subscription before renewal date?
Can't register Poly phone, shows Cisco 7811 I don't have?
Hello everyone, thank you in advance for your support. So I recently had al new phones set up by Comcast and when I ordered this new service I made it a point to make sure they have soft phones I can use with my computer and also a must that I can t...
Accessing SIP/SDP logs and ladder diag for calls in Webex Multi_tenant
Is this possible or planned to be? Migrating from CUCM and seems like we're going to be pretty handicapped. Relying on TAC is limiting my skill set and ability to troubleshoot on the fly.
SIP video calling information (report) in Webex Control HUB?
Hey allOur organization is in healthcare, and our Webex use case involves a lot of scheduled and unscheduled SIP calling between users and codecs. (not everything is meetings based). Eg, Webex user to video codec, video codec to video codec, codecs a...
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