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324 PostsActivity in Webex Community
Voice breaking during the call
Dear Team, We are currently experiencing an issue with the Cisco Codec Plus VC device. During Microsoft Teams and Webex calls, the audio intermittently breaks for a few seconds. Please find below the troubleshooting steps we have already performed: C...
Resolved! Service App - Retrieve the Access and Refresh the Token Pair
Hello everyone,I'm currently exploring the integration capabilities of Webex for our HR automation platform. Our goal is provide our customer a way to seamlessly integrate with Webex, allowing them to send messages, create spaces and teams, as well a...
Webex meeting through mobile phone browser only?
We are in the process to choose the best meeting app for our company. I had good experience with Webex in the past thus we are trying it right now.First thing i noticed is that it seems no longer possible to join meetings on just the mobile phone bro...
Network Performance for WebEx Meetings in Low Bandwidth Environments
I’ve been facing issues with video quality and lag during WebEx meetings when my team and I are working from remote locations with varying network speeds. What strategies or settings do you recommend to ensure smooth video and audio quality, especial...
Resolved! Hidden border makes the app hard to use with poor eyesight
Hi. We use the webex chat app on Windows 10 to aid communication between our teams at work. I've got an accessibility issue with the main app that I can't get the it to deal with through the built-in themes.As I'm restricted to 'light; modes for us...
Setting up a meeting with one-on-one breakout sessions
Just wondering if anyone has had some experience with setting up a meeting, with breakout sessions where participants could ask questions to experts in private. Something like 5 HR experts are waiting in their own breakout session and participants ca...
Other Options For EWT For Skill-Based Queues in WxCC
I am aware that EWT is not available for skill-based queues. But it also appears that no other value in AdvancedQueueInfo, or QueueInfo nodes returns any value also (other than number of agents in queue). Is there another metric that can be pulled fr...
Webex Board Pro - end user guide
Does anyone know where I can find an end user guide for the Webex Board Pro? It would be helpful to have all the info in one document.
Resolved! Does Screen Sharing Work on Linux Client?
Hi, I've been trying the Webex Linux client and realized that the share screen button does not appear at all. Everything else works fine. Does this feature have been included in Linux? I am using CentOS 8 with Webex Version: 41.7.0.19440. Any directi...
WebEx not always saves chat messages
Hi everyone,I'm trying to understand why WebEx sometimes doesn't save my chat messages.It's a corporate WebEx and, as far as I know, the company always allows auto-saving of chat messages. However, there are meetings where I either can't see the chat...
Cisco Room 70 Dual G2 Supported to MTR or Not
Cisco Room 70 Dual G2 Supported to MTR or Not
Call drop within second when Agent pickup the call from Webex CC
There is issue on intermittent drop (within 2 second) when Webex CC agent answer the call. The call is not terminate by agent. Are we able to get the logs similar like previous CUCM (CCM logs) + UCCX (MIVR logs) to toubleshoot further . Any tool that...
Webex Real-time translation
We are using the Webex contact center every time we receive a call using the webex desktop client, we get the notification for real-time translation. Is there a way to turn this notification off.
Webex Calling. Voicemail to email. Modify the "from" email.
Hi,I have a current configuration where users are receiving voicemail to email in their company mailboxes (e.g. user@company.com).Currently the "from" email id is configured as e.g. webexvoicemail@company.com.Can you direct me to where this 'from' e...
Multi-call window deactivates itself
Hello everyone,I hope that my post is understandable, because I translate with deepl. So that I can still take calls during a meeting, I always activate the multi-call window function under Settings - Call - Call dock.I always have to do this again a...
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