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I have a new laptop. I am logged into WebEx on phone and can log into Web Client with no issue. When I install the desktop app and do "continue with email" it accepts my userid and password and attempts to open a browser window for a code. That br...
Hi all,We have a custom header widget in (browser based) Agent Desktop, that has stopped displaying its UI correctly today. The widget itself still functions — it connects to AGENTX_SERVICE and responds to contact events fine — but the settings panel...
Hi all,I'm trying to get incoming calls forwarded to my phone, but it's not working and I can't figure out where the problem is.My situation:- I can sign in to Webex in two ways: with Microsoft, and with my email address + password (a colleague set t...
Hi Webex Connect team,I created a new account on sandbox.us.webexconnect.io and can sign in successfully. My trial is active, and a custom-event flow calling an external HTTP service works.Phone verification is blocking SMS and WhatsApp testing. On 7...
Webex teams notify the host of the scheduled meeting to start it, but when "Start meeting" is clicked inside Webex teams the error "Meeting not found. It may be over or cancelled" popup, switching and starting the same meeting from Webex meetings app...
Having issues changing the Auto Attendant Greeting from a phone. I dial the voice mail portal, * then enter the Auto Attendant Extension, and it initially asked for a password and a name as if it was a personal voice mail line. It does not give me ...
Gudday allVery recently it has been noticed that the quad camera in our main meeting room shows the meeting room as dark to external participants.These participants tell us the room looking dark, as if at dusk. The little window showing the room is v...
We are in the process of changing from on prim vrs 15. With 8865 desk phones. Has anyone come across any issues with this combination? we have reviewed the release and know the Phone will work but looking if anyone has seen any problems or gotcha inc...
Hi Team,I am unable to log in to Webex on my iOS device, and the profile installation fails during the download. I have verified that my iOS is updated to the latest version. Please assist me with this.
The company i work for use webex contact centre via the web app (desktop.wcc....). My development team manage another internal system which is a web app.Inside this web app, we display customer details and would like the ability for the staff to clic...
Hi,we are facing a small bug in calling notification.We have multiple locations, each with one prefix.we've declared some virtual extensions to manage internal mobile numbers.A user is having (802)207 for his cellphone, calling him "User 1"A second u...
After reviewing the Webex documentation, we understand that Sections are personal and must be configured separately by each user.Our application creates many separate CDETS spaces, which can make the Webex space list difficult to manage. We need a se...
Hi,we are a small community. We would like to test streaming videoconferences via youtube. As far as I know, this is only possible with a payed account like "Webex Starter".My question:If we upgrade our account to webex starter and test the streaming...