Webex Community

Merging Old Blocked Cisco ID with New Active Accoun

Hi everyone,I’m facing an issue with duplicate Cisco IDs. My old account is blocked due to a Pearson VUE payment issue, which prevents me from scheduling upcoming exams. I created a new account to continue my certification process.I found a similar ...

Why is the first taskLeg of a call marked as consult-done?

Hello community,we are integrating Webex Contact Center call records into our reporting database using the GraphQL APIs (taskDetails / CSR, agentSession / ASR, and taskLegDetails / CLR).While analyzing taskLegDetails, we noticed a puzzling case:For a...

All new Shared Timer embedded app for Webex Meetings and Webinars

At a time when virtual meetings take up a significant amount of our workday, we’ve all experienced overrunning meetings and times when items on the agenda are rushed or missed. This in turn affects productivity at a team and individual level. Th...

Webex Desktop App Launches Oversized Across Multiple Monitors on Start

I’m experiencing an issue with the Webex desktop application on Windows when it launches automatically at system startup. I have a three-monitor setup, and every time I log into my laptop and Webex starts automatically, the application window opens e...

API callforwarding returning errors

Hi team,When a script of ours is contacting callforwarding for an account to change to a number, i receive an error:{"errorCode":25430,"message":"End user access for this setting is disabled for this org.","errors":[{"errorCode":25430,"description":"...

Help needed: Connecting Power BI and Webex Contact Center

I'm trying to connect Power BI to the Webex Contact Center for reporting purposes and read through the articles related to API and GraphQL and leveraged GitHub. But I couldn't quite follow all the instructions as I'm new to these concepts.Could someo...

webex 회의 예약이 되지 않습니다

오늘 계정을 구입 하였으나, (기존 무료 사용 중) 회의 예약이 되지 않습니다. 빠른 도움 부탁드립니다.

having issues register my SX20 device

I'm having issues with registering my SX20 device, I enter the code and its taking a long time for it to register

How to fetch complete call flow of a customer call via webex CC API?

Is it possible to fetch complete call flow of a customer call via webex CC APIs? If yes then how?I am trying with taskLegDetails but it is not giving complete flow of a call or maybe I am not understanding properly. I am trying to match start time en...

Salesforce Integration for Importing Webinar Members

Our organization is attempting to leverage the WebEx Managed Package for Salesforce. I was able to successfully authenticate and connect Salesforce and WebEx.When I try to import webinar members, I get a stuck message "Webinar members: import in prog...

Which field uniquely identity the items inside -v1/cdr_feed

I am calling this API end point:---url https://analytics.webexapis.com/v1/cdr_feed?endTime=&startTime= \and i am saving the records inside my own Database. but i am not sure which field uniquely identity the items? so incase i run multiple calls, to ...

Change Availability for Webex Teams - Raycast or Services Integration

On a Mac, is there a way to change the availability status of Webex Teams automatically when you are in a Focus Mode, or programmatically via a Services Integration?

Resolved! Cannot invoke "com.imimobile.ump.beans.ServiceInfo.getLogLevel()"

I am getting the following error in a WhatsApp node. Error Description: exception occurred : Cannot invoke "com.imimobile.ump.beans.ServiceInfo.getLogLevel()" because "srvInfo" is null But I can confirm that the WhatApp node is itself not the root ca...

Resolved! What is the IP range for my webex bot

Hello, I have a webex bot (backlogsummary) and need to set up the IP range of it on the server side so it request will come through from the bot to the server. Anyone can advise what are the IP ranges, or how to find that out? Thank you!

Jabber for Windows 15.1.1 Upgrade Deletes Chat/Call History Database

Hi everyone,After upgrading Jabber to 15.1.1 on Windows, I noticed that all chat and call history gets wiped.Even if I restore a backup of the \AppData\Local\Cisco\Unified Communications\Jabber\CSF\History\user.db local database file, as soon as Jabb...

Webex Community

Browse the Community

Announcements

Webex Meetings and Webex App

Webex Webinars (formerly Webex Events)

Webex Training

Webex Devices

Webex Calling

Webex Administration

Webex for Developers

Adopting Webex

Webex for Education

Jabber

Webex User Knowledge Base

Webex User Blogs

Webex User Videos

Webex Ambassadors

Webex Connect

Activity in Webex Community