Hello everyone, Scenario is as follows: ITSP > CUBE > CUCM > Phone A call forward to Phone B > Phone B call forward to Mobile > CUCM > CUBE > ITSP Within the above scenario, CUCM is sending two Diversion Headers within the INVITE sending to CUBE. R...
Hi, Kindly requesting your input to on my attempt to install the wildcard certificates on a CUBE. I will be using this for MS team direct routing testing. Please find the steps and commands that i used in this. Configured the trustpoint.crypto pki t...
I'm setting up a new phone with a recycled DN and it all goes fine until trying to set the ENT ALT #. It has an error stating that it is already in use. Searching for the Alt # I find it attached to a DN that is no longer in use. I know I am suppose ...
I configured a new CUCM, but after setting it up, my UCCE and Finesse lab stopped working.Please suggest some issue resolving steps, so that I move forward to my work.
Hello dears, I hope you are doing well. We have a MRA deployment, with three CUCM clusters each one with a different domain. For several restrictions, we had to add the SRV's and A records to the /tandberg/etc/dnsmasq.conf.d/ folders, the hosts.c...
Hi All, One of our customers are keen on moving away from Jabber onto Webex but I don't think some of the features they use within Jabber can transfer quite yet. The Persistent Team Rooms can be recreated as Spaces so that's fine. What I'm worried ab...
Introduction This document explains the step-by-step procedure for configuring Extension Mobility on Cisco Unified Communications Manager 10.x Extension Mobility is a feature that allows users to roam between phones, all the while taking their...
I have an issue with the RTMT not showing the call logs for the publisher server under Voice/Video >> Session trace logs view >> RealTime data.The logs are working fine for the subscribers' servers.Do you have any recommendations on what I can check ...
Hello Community, good morning.I am looking for information on how to configure FXO ports on a local Webex Calling gateway.The idea is that incoming calls through the FXO ports are directed to the auto attendant.Next, I would like users to be able to ...
Hi Team,Could you please help me to understand the number of users supported by CS-KITPRO and CS-KITPLUS.Is there a limit to the number of users for these devices?Thanks,Kavya R
Hello Guys, One of our customers has been looking for ordering new licenses. I am assisting a colleague to locate the SKU for the licenses they want to order. I was not able to locate a link on Cisco site where I can find this information. request y...
Hello, I need some help to undestand how priority works in this scenario. we have agents asigned to multiple CSQs We receive a call for CSQ1, the call is queued because there are no available agents. 10 seconds later we receive a call for CSQ2 which ...
