Hi All, we are facing an issue with Hunt group settings as below in the hunt pilot configuration we have given forward hunt no answer to a unity number(20562) where it will play a greetings . but while testing its showing dialling the unity number(2...
Hi Dears; I am facing a really weird issue as described below, and would appreciate it if someone could help me figure it out. i have configured SNR for a specific user and extension and inside i have set new remote destination as a mobile number. No...
Hello All,Is there a way to added/append a user extension in Unity Connection 15 Unified Messaging that is in addition to the actual number (1??????????). Thanks.
Hi All, When I am trying to pull the logs from the CUCM , unable to pull the logs. I have attached the error below.Enabled the tracing on the IMP nodes.
Hi,I attempted to configure a user with a Cisco 9841 desk phone, but it's not appearing in the phone list. We're currently running CUCM Version 14.0.Can you confirm whether I need to install the COP file cmterm-PHONEOS.3-4-1-0002-50.cop.sha512 to ena...
I feel like im losing my mind here. Im using the browser version of visio and trying to import the stencils from cisco's website. Problem is they aren't ".vssx" extension and its not reading the file due to compatibility issues. How to i get the cisc...
HelloI have two SIP trunks from the same SIP provider. and i am facing issue with incoming calls as they targeting the wrong SIP link .Noted in sip/sdp massage from my VGW to ISP contains the wrong SIP address (c=IN) ,dial-peer and sip bind configur...
Hi Team im working on the UCCX script for Zipcode in US when the user going to IVR and press the ZIPCODE from where they from. when i define it with single zipcode it works but when im using a range for example for Texas 73301 to 88595. here is the x...
How do you configure TFTP option for IP Phones and a Microsoft DHCPv6 server? Docs state it should be Vendor ID 9, suboption 1 and then the list of both TFTP IPv6 addresses. Microsoft has a define Vendor Class, with a field called Vendor ID which a...
Swapping a new client from an old voip system to a new voip phone system. Factory reset their Polycoms and they all picked up the new config no problems. The Door intercom Cisco SPA112 did not though. Network support told us to power cycle, factory r...
Hiya.I bought an 8841 IP Phone from ebay recently, and went through a cisco partner to get the MPP Conversion Licence. When applying the licence using the Cisco Cloud upgrade tool, the phone rebooted and bricked itself. All it does now is boot loop a...
When i open my CUCM using GUI there are 'WARNING: DNS Unreacahble'. Actually when i try ping using name via CLI the cucm can resolve the name. How we can fix gui warning or is there any command to ignore that warning?
I purchase C8200 and inside this router there are embedded license SRST_EP for 500 unit. When this router connected to smart account i can see i have insufficient license for SRST v14 for -500. In this situation can we convert the embedded license i...
A customer that is a CCX resource has changed her first name. I'm told it's been updated in what we call NetID, one of 2 LDAP databases. She still displays as her previous first name in Finesse. The customer is a student, so her NetID ends with 'work...
