Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
116 PostsActivity in Collaboration
UCCX Script Change to include unique Sat and Sun hours
Currently I have the workday hours set to 8-5pm, with weekends closed. I would like to add unique open hours for Sat and Sun. Any ideas on how to best implement greatly appreciated!
CUCM 11.5 DRS backup fails: port 4040 refused, ipsec expired
Hello,CUCM 11.5.1.12900-21 (SU2), single working publisher, about 3 years uptime (most services up 1114 days). DRS backup fails.Symptoms:Local Agent reports "Connection refused" on port 4040.In Unified Serviceability, Cisco DRF Master and Cisco DRF L...
Resolved! 9841 Message Waiting light
Previously, the illuminated portion of the phone in between the upper black and lower gray sections would flash upon receipt of a new voicemail message. A customer reported they were no longer seeing the MWI on their 9841 phone. I noticed the same on...
UCCX 12.5 SU3 with CUCM 11.5 now, 15 next: ES04, Special COP, order
Hello,UCCX 12.5.1.11003-511 (we believe SU3 FCS; the ES04-Special readme lists that build as SU3), no ES installed, single node. CUCM is 11.5.1.12900-21 (SU2) and will become CUCM 15 by fresh install with data import (same IP, hostname and domain). T...
CUCM 11.5 to 15 data import: dead node, certs, gatekeeper trunk
Hello,Plan: DataExport COP on the 11.5.1.12900-21 (SU2) publisher, then fresh install of CUCM 15 with data import, same IP and hostname. The cluster has one working publisher; the old subscriber has been dead since 2023. The config has a gatekeeper-c...
Agent State Change API problem
Hello,I need to use Agent State Change API.It is used with a Service App token. App is made by a Licensed Administrator.Any API is working for examle List address books.But in case of Agent state there is 403.In description I found this, bit there is...
UCCX 12.5 and CUCM 15 import: what happens to ES04-Special COP?
We run UCCX 12.5(1) (build 12.5.1.11003-511, no ES or COP installed) with CUCM 11.5(1)SU2. The plan is to patch UCCX first, then migrate CUCM to 15 with Fresh Install with Data Import, keeping the same hostname, IP and domain.What I understand so far...
CUCM 11.5 in licence enforcement: can I delete a dead subscriber node
I am migrating a CUCM 11.5(1)SU2 cluster to CUCM 15 using Fresh Install with Data Import (same hostname, IP and domain). The cluster has one publisher and one subscriber that has been dead for years. Replication is broken and the VM is powered off.Th...
CUCM 11.5 to 15 data import: does the 90-day evaluation start fresh?
I am migrating a CUCM 11.5(1)SU2 cluster (Prime License Manager, currently in licence enforcement) to CUCM 15 using Fresh Install with Data Import. The new licences are bought as Smart Licensing for CUCM 15.My questions:After the import, does the new...
Unable to Reset Application User Password
Hello, everyone. I'm currently unable to login to CUCM with the account I created during the installation process. When I attempt to perform a password reset, I receive a number of errors. See example below. For some reason, when I initiate the comma...
Help with CP-8841 Phone Fiber SFP
I have several new, out of box, CP-8841 phones with included fiber SFPs. The Cisco switch they connect to is also fiber and is properly configured by a network engineering colleague.I can see the SFP fiber light from the switch port at the desk no ...
How to use CISCO ID to print my certificate?
I've just got an email that I passed a certification and received a CISCO ID number.The thing is I did not have a CISCO account, so I created one, but now when I go to Cert Status & Download PDF, I don't have an option to paste that CISCO ID number.I...
NFVIS for UC
Hi, I am interested in the NFVIS for UC hypervisor that was announced last years. Does anyone know when this is actually going to be available? I saw a document that said support for UC would be in version 4.18.1 but I cannot see anything about such ...
UCCX to WebexCC migration tool
Has anyone used this migration tool? uccx-to-webexcc-v3.4.jar.sgn.Here is a description of the tool:Discovery Tool is used to collect current configuration data from the UCCX servers in a "Read-only" manner and convert it into WebexCC discovery docu...
Wireless Location Awareness with Jabber for Windows
I have a question on the requirements for this to work.Is the Windows Location Service required to be running in order for Jabber to update it’s wireless/BSSID info in CUCM’s Device Location Tracking service ?I’ve seen some AI responses that say it i...
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