Accessories
Please post here your questions for Headsets, Cameras and any other Cisco Accessories
137 PostsActivity in Collaboration
Cisco cp-8841 firmware
Can someone be kind , and inform me of the latest firmware for Cisco cp-8841, I tried to call and guy wasn’t very helpful
CSCwm03493 - UCCX Support for MSSQL JDBC Driver
Hello all, we worked with Cisco to get this change request added which is marked as an enhancement request. In a nutshell it is to update the available drivers in UCCX for making Datasource Connections for integrations to use a native Microsoft Driv...
Caller ID - Showing a Name
Hi,I've got a cisco unified call manager 6.x, and whilst for internal calls I'm getting a display of a display name on our phones (7941G/7961G), for external calls (where caller-id is presented), no display name is there - even for numbers which are ...
Resolved! Turning Off Integrated Speakers on Cisco Webex Room Kit
Is there a way of turning off the integrated speaker on the Cisco Webex Room Kit?I imagine there is a setting in the GUI however another group has access to the system GUI not mine.The intent is to shut off sound to the integrated speaker and use ove...
String parsing in Webex Flow Designer
Hello, Looking for some help on parsing a string in webex contact center flow designer. I have a string variable that looks something like this.. xxxxxxxxx;yyyyyyyyyy I'm trying to parse the string to just get the values prior to the ';' (so all the...
Cisco UC Certificates Renewal Guide
OverviewTypes of CertificatesCUCM/CUC/CUPS/UCCX Versions 10.X and Later - Certificate RegenerationCommon certificatesTomcat CertificateCallManager CertificateIPSEC CertificateITLRecovery CertificateCUCM specific certificateCAPF CertificateTVS Certifi...
DBS 210 DECT base Upgrade firmware from 4.5
I have a couple of DBS 210 bases (new) that have v4.5 on them. I will be using them on CUCM. I understand that I need to update them in stages until the latest version, but the documentation says I need to go to v4.6 before going to 4.8 and then on t...
Resolved! Cisco ATA191 and Door Intercom. No Audio and no latch opening.
Swapping a new client from an old voip system to a new voip phone system. Factory reset their Polycoms and they all picked up the new config no problems. The Door intercom Cisco SPA112 did not though. Network support told us to power cycle, factory r...
Cisco 8841 MPP conversion
Hiya.I bought an 8841 IP Phone from ebay recently, and went through a cisco partner to get the MPP Conversion Licence. When applying the licence using the Cisco Cloud upgrade tool, the phone rebooted and bricked itself. All it does now is boot loop a...
Resolved! Hunt group call forward settings not working as expected
Hi All, we are facing an issue with Hunt group settings as below in the hunt pilot configuration we have given forward hunt no answer to a unity number(20562) where it will play a greetings . but while testing its showing dialling the unity number(2...
SNR configured with weird behavior
Hi Dears; I am facing a really weird issue as described below, and would appreciate it if someone could help me figure it out. i have configured SNR for a specific user and extension and inside i have set new remote destination as a mobile number. No...
CUC 15 Unified Messaging
Hello All,Is there a way to added/append a user extension in Unity Connection 15 Unified Messaging that is in addition to the actual number (1??????????). Thanks.
Unable collect logs from RTMT
Hi All, When I am trying to pull the logs from the CUCM , unable to pull the logs. I have attached the error below.Enabled the tracing on the IMP nodes.
Cisco Desk Phone 9841 not showing in cucm 14.0
Hi,I attempted to configure a user with a Cisco 9841 desk phone, but it's not appearing in the phone list. We're currently running CUCM Version 14.0.Can you confirm whether I need to install the COP file cmterm-PHONEOS.3-4-1-0002-50.cop.sha512 to ena...
Cisco Stencils for Visio in Office 365
I feel like im losing my mind here. Im using the browser version of visio and trying to import the stencils from cisco's website. Problem is they aren't ".vssx" extension and its not reading the file due to compatibility issues. How to i get the cisc...
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