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Analytics and Auomation Software Events
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Latest Contents
Error running Genie after upgrade Pyats/Genie
Created by choywy on 09-11-2019 07:54 PM
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Hi, It seems that after upgrading the pyats/genie to 19.8. I hit a bunch of errors when I run the "genie" shell command..The error keep saying it can't import the name "Csr1000vPatterns". I didn't encounter any error during the pip installation. ... view more
Cisco Product Information - CDB-8U
Created by MathieuDevinez9682 on 08-22-2019 02:19 AM
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Hi, we would like to use the ''Cisco Product Information'' API to automate the upgrade process with an CDB-8U.With a 'show inventory' the switch return 'CDB-8U' as it PID.When I consume the API with the PID ''CDB-8U'', I got an exception code 'PID_INVALID... view more
ServiceNow JDBC data source connection: CMM Instance Namer
Created by KarenBruster5676 on 08-14-2019 08:43 AM
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Good day,I am trying to configure a data source to the Cisco Call Manager SQL Database from ServiceNow (Madrid P4a). I have managed to get the following information; hostname, database name, and a user account with password. But I need the following infor... view more
CMX automated data export
Created by Scott O'Brien on 05-21-2019 12:20 AM
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We have a new instance of CMX (10.6) set up on our network, and are wanting to export the data into our Business Intelligence platform for longer term storage. We are only intending to do a daily export. Unfortunately, the API for exporting large dat... view more
Finesse call info population from ECE Actions
Created by dinesman on 05-20-2019 11:15 PM
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Hi  Finesse call info has to populate in Custom gadget  based ECE Actions .when agent complete the email/transfer mail .  could please help how to capture the events/notification when agent complete the email/transfer the mail from his... view more
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