Audio and Video Endpoints

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Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.

Forum Posts

Resolved! Agent Status

Hi,for CUCM-only deployment models, what information about agent status can REM provide?Feature required is to show to the end customer if one given agent is:1- Logged into REM2- Already answering one callThanks,Victor

vvazquez by Cisco Employee
  • 3 replies
  • 0 Helpful votes

Hi Guys,Need help to resolve the Supervisor Gadget issue.Issue: RME 10.6.1 version in finesse remote expert mobile supervisor tab not getting add and remove button to add /remove url, but url categories i am getting add/remove tab.RegardsAkash  

Hi guys,will there be a drag&drop option in Jabber? I would like to move people between the groups.Additionally I lack (I think everyone does) integration with Active Directory where I can add groups that report to certain managers.Please advise if t...

adutkows by Cisco Employee
  • 4 replies
  • 0 Helpful votes

Hi,I have a client looking to use Cisco Presence as a chat engine for users downloading their APP (IOS & Android) both.Please share how can we integrate Cisco Presence with an APP platform and how can we Customise Jabber SDK to use an interface in th...