my config is :final AssistConfigBuilder builder = getBuilder();builder.setServerHost("10.56.x.x"); // in my labbuilder.setServerPort(8443);builder.setConnectSecurely(true);builder.setAgentName("agent1");and getting the errors below:06-06 14:32:37.795...
Hi,I'm trying to integrate audio/video calls in my application. I need to have same phone registered in multiple tabs of IE.When i try to register phone for first time - it pass successfully. But when i open a new tab, the init phase says that phone ...
Hi,for CUCM-only deployment models, what information about agent status can REM provide?Feature required is to show to the end customer if one given agent is:1- Logged into REM2- Already answering one callThanks,Victor
Hello,I have downloaded SDK and set up IIS . I am able to use applications like clock. However i am facing problems in configuring idleurl.asp.Can anyone give me step by step procedure to edit .asp file and other relevant steps.Thanks Ram
Hi Guys,Need help to resolve the Supervisor Gadget issue.Issue: RME 10.6.1 version in finesse remote expert mobile supervisor tab not getting add and remove button to add /remove url, but url categories i am getting add/remove tab.RegardsAkash
Hi,Just checking that IPPS is still supported beyond the update in the documentation from 2014? In addition, I just wanted to check if the 8865 is supported and assume it would be the same as the 8861?Alternatively is there any other way of deliveri...
I've tried this with both 11.5.2 and 11.6.0, and the problem resides in both.I'll start off and have no issue, but the more i talk with someone over chat with no issue. No pressing enter or buffering issues or anything. I'll get messaged from other p...
Hi,I'm trying to use the CAXL to add jabber functionality to a web application. My connection to BOSH servers is working under IE and Chrome but under Firefox I'm getting timeouts when trying to connect and the following error messages:network timeou...
When performing HTTP GET's to my SX10 I keep getting<head> <title>401 Unauthorized</title> </head>How can I authenticate in an HTTP GET request? (think about a Python application that needs information from 1 SX10)
HI,When we stop REAS service of master server calls are not going via slave REAS, we are able to see master and slave server in REAS management page https://REAS server IP:9990.when we access the slave server web portal we are not able to see configu...
Dear Rober,My customer asked a wired question about 16000~16005 ports opened on REMB.they are asking why REMB opend 5 ports on REMB rather than 4, 6 or even more?and whehter REMB will use 16000~16005 to handle one call.based on REM documentation, i...
I am trying to get an http request to return the same results as this ssh request: xCommand SystemUnit Diagnostics.xCommand SystemUnit Diagnostics returns:OK*r DiagnosticsResult Message 1 Description: "System is in standby mode."*r DiagnosticsResult ...
Can I use Cisco Jabber SDK based web app without hosting it on web server?I tried it using directly from file system using following URL: file:///C:/Users/kulkao/Documents/CiscoJabberSDK/index.htmlBut it didn't work. Can it be made to work like that ...
Hi guys,will there be a drag&drop option in Jabber? I would like to move people between the groups.Additionally I lack (I think everyone does) integration with Active Directory where I can add groups that report to certain managers.Please advise if t...
