Call Control

Hi team,   my customer is dealing with TCP, which when installed on Windows, he told me make  the copy of the keys in the "user", not in the usual "local machine" under the 64bit folder. Now, for normal Windows terminals, he manually make the copy of...

cucm_b_cisco-unified-jtapi-developers-guide-1251 mentioned that"Inherited FieldsFrom Interface javax.telephony.callcontrol.CallControlConnectionALERTING, DIALING, DISCONNECTED, ESTABLISHED, FAILED, IDLE, INITIATED, NETWORK_ALERTING, NETWORK_REACHED, ...

I want to get the list of currently subscribed phone services for an IP Phone. When I try and add "services" to the returnedTags parameter, I get an error back saying that services isn't valid. Yet services is clearly shown in the AXL docs for getPho...

Hello, We are trying to enable CTI controls for Cisco UCM using JTAPI.We see that these are the following device profiles we see:DEVICE_PROFILE_AUTOGENERATED_PROFILE - Autogenerated ProfileDEVICE_PROFILE_USER_PROFILE - User ProfileDEVICE_PROFILE_REAL...

Cannot find working link to Cisco TAPI BlogIn the "Getting Started with Cisco TAPI" https://developer.cisco.com/site/tapi/discover/getting-started/, the link for Cisco TAPI Blog is broken: https://communities.cisco.com/community/developer/tapi/blogAl...

We have a 3rd party video switch connected to HDMI connector 5.  This HDMI switcher selects one of 6 sources.  The share page works perfectly in a call but when out of a call the preview button is displayed below the share button.  This preview butto...

What needs to be done to have multiple calls on a CTI Port? I can do makeCall multiple times after another just fine, but if there's one active outbound call, calling makeCall, while returning success, returns the same globalCallId and in fact no new...

I recall that if you open a provider and give it multiple addresses, it automatically switches over if a server goes down. However, that operation does take some time. what's the recommended approach if you need to cut your downtime to the lowest pos...

Hi, We are trying to fork media from gateway. We have run commands on the gateway and got our application registered. Registration is successful but when we make outbound calls , gateway is not sending events(CONNECTED|DISCONNECTED) to our applicatio...

Hi,https://developer.cisco.com/site/jtapi/documents/cti-tapi-jtapi-supported-device-matrix/ Cisco Spark Remote DeviceNANACTI Supported. Not supported from CiscoJTAPI and CiscoTSP I can see it's a CTI supported device but not supported by Cisco JTAPI ...

In the routing section of the JTAPI dev guide, it states: "You can configure each CTI RoutePoint with only one line in the Cisco Unified Communications Manager. A single CTI RoutePoint supports a maximumof 34 lines.To support more than 34 lines," So,...

Given that CTI Routepoints can answer calls, even terminate media, how would you then connect such an inbound answered call to another call? When I try to transfer an inbound call in hold state with an outbound state in active state I'm getting the f...

  Hi,I want to develop an automation suite to tests big loads of calls with CTI. what would be the options, is there a CTI server simulator available? I believe there is an option to reserve an IVT but then I don't think it will be ideal to run daily...

Hello, in my Application i would like to add my voice gateway to show the calls which are running now and the calls which was active in the past. So to give the user an overview about the usage for the Gateway. And i dont want to get this information...