Call Control

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Forum Posts

Whisper Coaching Start/End

Hi Team,I have successfully achieved Whisper coaching supervisor functionality with JTAPI & CUCM but I'm stuck on few things:- How to end Whisper Coaching?- Sometime whisper coaching not triggered? Code:try {int actionDelayMillis = Integer.parseInt("...

Resolved! Force Disconnect Calls after 5 minutes

Hello community,We have a requirement to disconnect some outgoing calls (to the PSTN) after 5 minutes, but not to apply this config for some users (management). We are currently disconnecting all calls (incoming and outgoing) after 5 minutes, but thi...

Host_009 by Beginner
  • 3 replies
  • 0 Helpful votes

CUCM parameters (AXL,GUI) - mapping between AXL numeric values and Web Admin string values

Hello Team, Together with my customer we are working on a CUCM config assurance script and the goal is to query certain CUCM parameters via AXL, verify them and display the misconfigured parameters to users so they can correct CUCM configuration on w...

mkorab by Cisco Employee
  • 3 replies
  • 0 Helpful votes

Resolved! TCL Script load and reset.

 I have a problem wtih incomignn call when we are using tcl on dial-peer. We have one example did that is unsed but this DID associated different UCCX scriptWhen I remove service ivr on dial-peer 100 voip tcl application still invole particular dial-...

KY_ by Enthusiast
  • 3 replies
  • 0 Helpful votes
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