We've had issues with an application that leverages Cisco TSP and found there used to be an issue with RDP and TAPI/TSP instability (see below). Is this still an issue? The server is Windows 2012 R2 (64 bit). Access to the Cisco Unified Attendant...
Hi All, We've got an application which has been working on several CUCM installations and versions.With this particular 11.5 CUCM server we're always getting a PlatformExceptionImpl with message shown in subject.Call goes through and external phone r...
This is my normalization script. We are trying to pass the X-ECKOH-CALLID through call manager from the inbound Invite to the outbound invite M = {}M.allowHeaders = {"X-ECKOH-CALLID"}function M.inbound_INVITE(msg) local eckohcallid = msg:getHeader(...
I am working to integrate web dialer into an environment using SOAP. We currently use SAML ADFS for internal applicatins. I am trying to figure out how to capture the taken that is needed, to pass to CUCM, for SSO to work with CUCM. CUCM is already ...
Hi guys,I am trying to check the status of a service parameter in for the CCM process, the service parameter is cluster wide but I cannot find the table to query its status. I am talking about the OPUS codec.System -> Service Parameters -> Call Manag...
Hi, I have attached the last script version and the debug to check please. The script flow is working properly but the I don't hear the ring tone.. I press the options and stay a "mute" period until someone answer the call. thanks.
Hi guys, I have been trying to migrate a TCL IVR script from 2900 to ISR router for days, but the router show a lot of erros.On debug process the most part of the functions are not compatible with the new platform.The script is very simple with optio...
Hi guys,I have an issue with the WebDialer SOAP interface. How do I get profile information of an end user with the proxy user credentials who has the "standard EM authentication Proxy Rights" assigned. In the request I can only set credentials of th...
I have a JTAPI-based application which monitors calls on CUCM.If I try to dial an invalid number an announcement plays and after that there is some kind of dial tone.The last event which I receive is CallInvalidEv. This event is received when the ann...
We are using JTAPI as part of a Java 8/Spring Boot application to implement 1st and 3rd party call control on CUCM. The application currently runs in a Docker container (see Docker specs below). After reviewing the JTAPI Supported JVM Versions docume...
I have CUBE configured with NBR using WSAPI. However recording doesn't kick in if I assign my custom TCL script to incoming dial peer.My TCL doesn't answer the call and handoff the call to default application after finished processing.Do I have to do...
we have to reduce the ring time like as I dial PSTN number, IVR should run immediately. I tried to change the ivr pilot number one time it works great but after that ivr didn't start. Then reverted back. Configs & logs attached. I am assuming this n...
I am trying to create a LUA that will replace the endpoints registration URI, current CUCM only allows DN@domain.com I would like to create a custom LUA that will change the registration messaging inbound and outbound to rewrite the DN@domain.com to ...
Hi,I need integrate a API for consult database for call control, in Mexico with the new dial plan for calls to mobile and national calls, it´s the same pattern. The route-pattern example is 9.[2-9]XXXXXXXXX and the patter dial for this two destiny it...
Hi Team I want to use my currect TCL auto attended for new gateway. Existing gateway is working on pri line at the moment we will migrate it sip trunk between its. In my case incoming call will arrive via sip trunk.Can you please advice that my e xsi...
