Call Control

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We've had issues with an application that leverages Cisco TSP and found there used to be an issue with RDP and TAPI/TSP instability (see below).  Is this still an issue?  The server is Windows 2012 R2 (64 bit).  Access to the Cisco Unified Attendant...

I am working to integrate web dialer into an environment using SOAP. We currently use SAML ADFS for internal applicatins.  I am trying to figure out how to capture the taken that is needed, to pass to CUCM, for SSO to work with CUCM. CUCM is already ...

MMstre by Level 3
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Hi, I have attached the last script version and the debug to check please. The script flow is working properly but the I don't hear the ring tone.. I press the options and stay a "mute" period until someone answer the call. thanks.

Hi guys, I have been trying to migrate a TCL IVR script from 2900 to ISR router for days, but the router show a lot of erros.On debug process the most part of the functions are not compatible with the new platform.The script is very simple with optio...

I have a JTAPI-based application which monitors calls on CUCM.If I try to dial an invalid number an announcement plays and after that there is some kind of dial tone.The last event which I receive is CallInvalidEv. This event is received when the ann...

We are using JTAPI as part of a Java 8/Spring Boot application to implement 1st and 3rd party call control on CUCM. The application currently runs in a Docker container (see Docker specs below). After reviewing the JTAPI Supported JVM Versions docume...

we have to reduce the ring time like as I dial PSTN number, IVR should run immediately. I tried to change the ivr pilot number one time it works great but after that ivr didn't start. Then reverted back. Configs & logs attached.  I am assuming this n...