Call Control

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Intro to Ansible

Good Documentation

The Great Selenelion


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Forum Posts

Hi All,  do anybody know, if there is chance to monitoring calls for SIP phone on SRST (CME in SRST mode) gateway?I need to receive information about ringing and connected call - calling and called numbers.I tried:- CME CTI - this API doesn't support...

oprochazka by Community Member
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HiI'm working on a project where multiple phone calls landing on an IP gets answered and responded back by machine(Artificial Intelligence) without human intervention.Kindly tell me if this is possible and help me with some details.Thanks in advance....

jey.ganesh by Community Member
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Dear Support Team!I need some help with a VXML Script by one of our customer.We use such scripts by other customers too, they are working fine. Only this one will not work.I have attached the script file (tvm_allDW.vxml), the music file (tvm.wav) and...

Hello,sometimes I get the following message from the EpApi: LIP: 192.168.136.35:21106 (codec 7)    RIP: 192.168.136.200:17682 (codec: 7)    avg. missed packets (per sec.) dst: 0 src: 50    avg. bytes trashed (per packet) dst: 160 src: 159    last dst...

Does anyone know if there is a reason that CallControlAddress.setForwarding() would always throw CiscoJtapiException.CFWDALL_DESTN_INVALID?This same address can be forwarded to the same destination successfully when done manually on the phone itself....

Did somebody know if there will be a TAPI-Driver for Windows 10 - x64?I couldn't find any information (see https://developer.cisco.com/site/tapi/wiki/supported-windows-os/)It takes a very long time (about 9 months!) after the release of Windows 8 to ...

For this jtapi event:34: Sep 07 09:11:03.017 EDT %JTAPI-PROTOCOL-7-UNK:(P1-10.49.179.54) received Event: com.cisco.cti.protocol.ProviderClosedEvent {  eventSequence = 0  reason        = 4  } What are all of the possible reason values and their mean...

We are using JTAPI to monitor call center agents and UCCX CTI Port terminals (media terminals). We have been able to get all of the data we need to provide realtime analytics of our agents, and we also know how many calls are currently connected to U...