Call Control

HiHas anyone done any work around a partitioned (multi-tenanted) UDS deployment where multiple customers share the same partitioned (for example; HCS G3 dial plan) CUCM?This would be to ensure that if you had two customers on a shared, partitioned CU...

Did somebody know if there will be a TAPI-Driver for Windows 10 - x64?I couldn't find any information (see https://developer.cisco.com/site/tapi/wiki/supported-windows-os/)It takes a very long time (about 9 months!) after the release of Windows 8 to ...

For this jtapi event:34: Sep 07 09:11:03.017 EDT %JTAPI-PROTOCOL-7-UNK:(P1-10.49.179.54) received Event: com.cisco.cti.protocol.ProviderClosedEvent {  eventSequence = 0  reason        = 4  } What are all of the possible reason values and their mea...

Due to network issues one of our customers periodically receives "java.net.SocketTimeoutException":35297140: Aug 22 10:20:56.636 EDT %JTAPI-CTIIMPL-7-UNK:(P1-10.41.8.11) ReceiveThread: caught java.net.SocketTimeoutException: Read timed out35297141: A...

hi,can anyone help me to set conference password to login meetme Bridge using TCL Scripts,Details:CCME 4.1IOS :12.4(15)T1cisco 3825 ISR Router.Rgards,Chaitanya D

Hello everyone,I'm developing first JTAPI application and I'm totally stuck.I have written small JTAPI application to forward calls. In Windows environment (Windows 10, JRE 1.8.0_66) everything works absolutely fine.But if I try to run the applicatio...

Dear all,I want to develop debit card feature. So I want to download file debitcard.tcl Please help me

We are using JTAPI to monitor call center agents and UCCX CTI Port terminals (media terminals). We have been able to get all of the data we need to provide realtime analytics of our agents, and we also know how many calls are currently connected to U...

Anyone know where I can learn the requirements for developing with Cisco TAPI? I'm new and don't have an overview of the prerequisites. I want to be able to handle incoming call events and grab the Caller ID on a windows workstation running a .net ap...

    We developed a system that using 2 application users (one for backup) to monitor CTI\JTPAI events from 2000 extensions. The users logging in every morning automatically and both of them controlling all the extensions Sometimes we experiencing a p...

Shamefully out-of-date 11.5 document has only screen shots of TSP 8.0 and Windows XP  http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/tapi_dev/11_5_1/cucm_b_tapi-developer-guide-1151.html   Unfortunately CISCO doesn’t have any up-to-date docu...

Hi evrybody i'm new in the world of jtapi and i'm and I am trying to design an application that can test the quality of calls between two remote locations and I like to answer a call on another site automatically please if someone can help me

Reference: Pages 120 – 121 from CUCM_BK_T8EF465A_00_tapi-developer-guide-1101.pdf  Example: Cisco TSP.exe /s /v"/qn PASS = \"cisco123\" USER = \"bob\" CTI1 =\"1.1.1.1\" CTI1_TYPE = \"ipv4\""Testing from the command line: CiscoTSPx64.exe /s /v"/passiv...

Java seems to always return true for:     call instanceof CiscoConsultCalleven for a simple internal or inbound (non-consult) call.For such non-consult calls:     ((CiscoConsultCall)call).getConsultingTerminalConnection();returns null.Questions:Is th...