Call Control

Resolved! UDS GET Users No Response was Received

Hello,I'm trying to play around with the UDS API, but I'm always getting "No Response Was Received. Either the request could not be opened or the request timed out."I'm using a users web service:https://cucm1.dcloud.cisco.com:8443/cucm-uds/users?fir...

Use TCL to solve SIP Trunk call transfer issue

Hi, i have a big issue whit a call transfer over sip trunk. When im doing a call from the CME to a phone on the PBX, and transfer that call back to another phone on the cisco, the call is still routed through the PBX as shown in the picture. The prob...

JTAPI Makecall

The user has Jabber account with a username as john@abc.com. ANyone know how JTAPI can monitor and makecall with this user account? Thanks.

Play audio

I am trying to figure out how to play some audio during conference calls. We have a CUCM, Media Sense and a telepresence server. All of the calls are controlled by JTAPI with no user interaction. The calls all call into a conference. None of them...

Resolved! Does the Cisco JTAPI implementation support getMessageWaiting()?

I can see in the Cisco Unified Communication Manager JTAPI Developer Guide 11.0 the method getMethodWaiting is mentioned but it is not flagged as being supported (see screenshot below).If this feature is not available in v11.0 are there any plans to ...

Display of redirection information on phone

Hello,I have a question regarding redirect information in TCL scripts.There is the following case:- Caller calls to extension A via Cisco Gateway which runs a TCL script on an incoming dial-peer.- Extension A does not answer within the specified peri...

Resolved! Need help on TCL scripting

Hello Guys,I am trying to create a TCL scipt to play the greeting before the call reaches the destination. I do not want to apply it to the incoming dial-peer but to the out-bound dial-peer pointing to the call manager. Can any one help me out with ...

What is cause 500 and where is it defined?

I see lots of other constants in CiscoCallEv.java but none for 500: public static final int CAUSE_INTERWORKINGUNSPECIFIED = 127; public static final int CAUSE_CTIPRECEDENCEOUTOFBANDWIDTH = 129; public static final int CAUSE_REDIRECTED = 200; publ...

Resolved! xml service application and sending dtmf

We have built a service application on the cisco phone however when that application is up on the phone, the phones dial pad is inoperable. This means that if the user is using our service application on the phone and needs to send dtmf tones, they a...

Delayed ProvOutOfServiceEv and ProvInServiceEv

The provider goes out of service then back in service but these events get queued for a long time. In the meantime some DNs go out of service and back in service causing CiscoAddrInServiceEv to be sent *before* ProvInServiceEv. The result is that th...

aTapi API SetupTransfer is not working for Consultation call

Hi,Connected CUCM 10.5 using atapi.Monitoring three extension e.g,1830001,1830002 and 18300031830001 and 1830002 are connected.I wanted to consult 1830003 from 1830002 and for this using aTapi method SetupTransfer(MakeCallParams param) for consultat...

Resolved! Misconfigured device causes ProviderOutOfServiceEvent

Hi Everyone,We have a customer that mistakenly associated a logout profile with a device with no lines configured. As shown in the attached jtapi log this resulted in an DeviceLineInfoEvent error followed by a NullPointerException. It appears that t...

Unable to create provider - protocol version not supported

We developed an xml application for the cisco phone using our test call manager (version 10.5). This xml application uses jtapi to communicate with cucm. Some test users running version 9.x of cucm are getting the following error.Unable to create pro...

Fax detection for inbound call to a route point?

Does Cisco JTAPI provide fax detection for inbound calls to RPs?The idea is to detect calls made from a fax machine to a wrong number that happens to be a RP in a call centre.If not are there other Cisco solutions for this?Thanks.

IP phones and softphones supporting BIB

Hi everyonecan anyone guide me to where in DevNet or Cisco WEB site I can download a document showing list of IP phones and Cisco sofphones that support built-in-bridge (BIB).many thanks

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Call Control

Forum Posts

Resolved! UDS GET Users No Response was Received

Use TCL to solve SIP Trunk call transfer issue

JTAPI Makecall

Play audio

Resolved! Does the Cisco JTAPI implementation support getMessageWaiting()?

Display of redirection information on phone

Resolved! Need help on TCL scripting

What is cause 500 and where is it defined?

Resolved! xml service application and sending dtmf

Delayed ProvOutOfServiceEv and ProvInServiceEv

aTapi API SetupTransfer is not working for Consultation call

Resolved! Misconfigured device causes ProviderOutOfServiceEvent

Unable to create provider - protocol version not supported

Fax detection for inbound call to a route point?

IP phones and softphones supporting BIB

Extension Mobility for 3rd party SIP phones

Yealink headsets want to compatible with Jabber softphone

CURRI CIXML - schema error - duplicate time-of-day in reasonCode

How to use GED-188 protocol

[UCCE - PCCE lab] Calling to skill directly

Unity Connection 12.5 | CUPI API issue

IP-Phone Custom Rx Stream: Merging It Into Call's Tx Stream

JTAPI: Detect Phone Mute/Unmute

CUCM CTIManager communication

CUCM IMP Subscribe to presence changes