Call Control

The provider goes out of service then back in service but these events get queued for a long time. In the meantime some DNs go out of service and back in service causing CiscoAddrInServiceEv to be sent *before* ProvInServiceEv.  The result is that th...

Hi,Connected CUCM 10.5 using atapi.Monitoring three extension e.g,1830001,1830002 and 18300031830001 and 1830002 are connected.I wanted to consult 1830003 from 1830002  and for this using aTapi method SetupTransfer(MakeCallParams param) for consultat...

We developed an xml application for the cisco phone using our test call manager (version 10.5). This xml application uses jtapi to communicate with cucm. Some test users running version 9.x of cucm are getting the following error.Unable to create pro...

Does Cisco JTAPI provide fax detection for inbound calls to RPs?The idea is to detect calls made from a fax machine to a wrong number that happens to be a RP in a call centre.If not are there other Cisco solutions for this?Thanks.

Hi everyonecan anyone guide me to where in DevNet or Cisco WEB site I can download a document showing list of IP phones and Cisco sofphones that support built-in-bridge  (BIB).many thanks

Hi,Has anyone experience this? I have a call that arrives at a CTI route terminal, the call is redirected to a phone.Whilst alerting on the phone, the JTAPI events indicate a new connection joining and the original caller disconnecting?How/why would ...

We have a problem with a call flow :Call arrives from SBC to CTI Route point and our application then routes the call to another CTI route point that is setup to provide audio, this call then gets redirected to a handset when a user is available (our...

The developer guide indicates that this will insert tones "out-of-band" but doesn't really mention what type of out-of-band method (RFC 2833? SIP KPML? SCCP keypress?).Is there a way to have the server with the TSP/media driver insert RFC2833 without...

Is there a way to provision access to a CTI account to control all phone devices in the cluster?  I don't want to use the method of adding devices in the account controlled device form.