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How many CTI ports are required when for the makecall function and monitoring a station? is the CTI port persistent connection for each monitoring device?
I've attached a trace document of a JTAPI event in which the DeviceUID name has been truncated. It is not displaying the whole name. Is there a max character length?
Hi all,our application is using TLS for JTAPI. During startup of the application JTAPI is initialized and the client and server certificates are downloaded. During the next start of the application the certificates are downloaded again. is it possibl...
The third party devices (legacy paging devices) are registered in CUCM. While using JTAPI to request all the address in this provide's domain, the third party devices are not visible. Did Cisco JTAPI can see these third party devices as end-point add...
Call flow is a simple manual conference:Inbound call from external party 3155211 to 60196019 answers6019 initiates conference to 60186018 answersRace condition: 6019 completes conference while at the same time 3155211 releasesResult: 3155211 is gone ...
Hi, our customer needs to control phones that are registered on SRST gateway. It's look that it is working if i configured gateway as CME in SRST mode. But only for Skinny phones.I found document http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cu...
Hello,I'm working as a consultant on a project where we use the UDS API.I'm working with C# .NET and visual studio.I have downloaded the xml schemas found here:https://developer.cisco.com/site/collaboration/management/user-data-services/develop-and-t...
We have a customer that is attempting to reduce jtapi logging in high call flow environment. If they need to reduce JTAPI log volumes, what is the minimum output values required for debugging, and which ones can be safely turned off?Thank you.
Hello,I'm trying to play around with the UDS API, but I'm always getting "No Response Was Received. Either the request could not be opened or the request timed out."I'm using a users web service:https://cucm1.dcloud.cisco.com:8443/cucm-uds/users?fir...
Hi, i have a big issue whit a call transfer over sip trunk. When im doing a call from the CME to a phone on the PBX, and transfer that call back to another phone on the cisco, the call is still routed through the PBX as shown in the picture. The prob...
I am trying to figure out how to play some audio during conference calls. We have a CUCM, Media Sense and a telepresence server. All of the calls are controlled by JTAPI with no user interaction. The calls all call into a conference. None of them...
I can see in the Cisco Unified Communication Manager JTAPI Developer Guide 11.0 the method getMethodWaiting is mentioned but it is not flagged as being supported (see screenshot below).If this feature is not available in v11.0 are there any plans to ...
Hello,I have a question regarding redirect information in TCL scripts.There is the following case:- Caller calls to extension A via Cisco Gateway which runs a TCL script on an incoming dial-peer.- Extension A does not answer within the specified peri...
