I am trying to figure out how to play some audio during conference calls. We have a CUCM, Media Sense and a telepresence server. All of the calls are controlled by JTAPI with no user interaction. The calls all call into a conference. None of them...
I can see in the Cisco Unified Communication Manager JTAPI Developer Guide 11.0 the method getMethodWaiting is mentioned but it is not flagged as being supported (see screenshot below).If this feature is not available in v11.0 are there any plans to ...
Hello,I have a question regarding redirect information in TCL scripts.There is the following case:- Caller calls to extension A via Cisco Gateway which runs a TCL script on an incoming dial-peer.- Extension A does not answer within the specified peri...
Hello Guys,I am trying to create a TCL scipt to play the greeting before the call reaches the destination. I do not want to apply it to the incoming dial-peer but to the out-bound dial-peer pointing to the call manager. Can any one help me out with ...
I see lots of other constants in CiscoCallEv.java but none for 500: public static final int CAUSE_INTERWORKINGUNSPECIFIED = 127; public static final int CAUSE_CTIPRECEDENCEOUTOFBANDWIDTH = 129; public static final int CAUSE_REDIRECTED = 200; publ...
We have built a service application on the cisco phone however when that application is up on the phone, the phones dial pad is inoperable. This means that if the user is using our service application on the phone and needs to send dtmf tones, they a...
The provider goes out of service then back in service but these events get queued for a long time. In the meantime some DNs go out of service and back in service causing CiscoAddrInServiceEv to be sent *before* ProvInServiceEv. The result is that th...
Hi,Connected CUCM 10.5 using atapi.Monitoring three extension e.g,1830001,1830002 and 18300031830001 and 1830002 are connected.I wanted to consult 1830003 from 1830002 and for this using aTapi method SetupTransfer(MakeCallParams param) for consultat...
Hi Everyone,We have a customer that mistakenly associated a logout profile with a device with no lines configured. As shown in the attached jtapi log this resulted in an DeviceLineInfoEvent error followed by a NullPointerException. It appears that t...
We developed an xml application for the cisco phone using our test call manager (version 10.5). This xml application uses jtapi to communicate with cucm. Some test users running version 9.x of cucm are getting the following error.Unable to create pro...
Does Cisco JTAPI provide fax detection for inbound calls to RPs?The idea is to detect calls made from a fax machine to a wrong number that happens to be a RP in a call centre.If not are there other Cisco solutions for this?Thanks.
Hi everyonecan anyone guide me to where in DevNet or Cisco WEB site I can download a document showing list of IP phones and Cisco sofphones that support built-in-bridge (BIB).many thanks
All,Building a JTAPI enterprise service that queries a provider for all it's addresses and terminals to add CallObserververs, AddressObservers and TerminalObservers for each address and terminal once the service startups up (usually before users star...
Hello, I'm having problems with attaching a call observer on 8841 phone, JTapi on CUCM 10.5 is throwing an exception when i try to attach a call observer on 8841 phone.Does anybody know how to add a call observer to cisco phone 8841 on JTapi interfac...
Hi,Has anyone experience this? I have a call that arrives at a CTI route terminal, the call is redirected to a phone.Whilst alerting on the phone, the JTAPI events indicate a new connection joining and the original caller disconnecting?How/why would ...
