Hi,Our company manufactures a custom SIP endpoint.We have a customer who is having trouble answering incoming calls from the PSTN over a PRI. When they attempt to answer the call with our device, the endpoint responds to the INVITE from CUCM with an ...
What would cause CiscoTerminalConnection.startRecording() to throw ResourceUnavailableException CTIERR_RESOURCE_NOT_AVAILABLE?Are there some CUCM configuration settings that could cause this?What are the typical causes of this exception? Overloading...
Hi,I'm developing barge functionality using JTAPI, and have some questions about this:1. According to the developer's guide, "This feature gets activated when an address TerminalConnection is in the passive state and CallCtlTerminalConnection is in t...
Hello,I would like to develop an application that could detect calls received on specific extension including caller number and call id. could anyone provide me with SDK or any document that could help me.Regards,Mah
Hello,We have our CTI Application (JTAPI) controlling a CTI Route Point, which plays an announcement and then, when we determine where to route the call, it transfers it to a rep. We try to support redundancy in our CTI application and we are looking...
To start out with, I don't have much experience with TAPI and Cisco phone system.A little background of the project:A while back I was tasked with creating an internal website using .NET and to have the functionality to monitor/coach calls from the c...
Hello,so I need to read out a 8KHz, 16-bit G.711 u-law incoming audio format. What is a good algorithm to call EpStreamRead? Is there an event when I need to call this function? Or do I have to set up a timer (and with what period)? Thanks,Istvan
When I try to do a silent monitor on agent's active call, the below error get's thrown.com.cisco.jtapi.PlatformExceptionImpl: Operation not allowedMay I know from where we can get the detailed information about why the operation is not allowed? Coul...
Hi,We're currently using Cisco UCM test tool to try "mute" function via "sendData", but after we tried to press the "mute" button, the test tool hold for about 30 seconds and return an exception indicate: "com.cisco.jtapi.PlatformExceptionImpl: Inter...
Hi,I have a question about interface CiscoAddress.setMessageWaiting(), there are two parameters for this API:{public void setMessageWaiting (java.lang.String destination, boolean enable)throws javax.telephony.MethodNotSupportedException,javax.telepho...
CUCM version: 10.5A Cisco 7942 phone has a line with an “Associated Remote Destinations” configured with an external destination number and “Single Number Reach” enabled.There is also a Remote Destination Profile with a line that’s using the same DN ...
Hi,I'm currently using Cisco JTAPI test tool (version 9.0(1)) to try the Cisco API "sendData()", and when I pressed "Send Data" button, an exception is thrown indicates "Exception in TerminalControlCenter.sendData: com.cisco.jtapi.PlatformExceptionIm...
Hi I have a h323 gw registered on CUCM 10.5.2 ...On the TCL script when the caller press option 1 it connect to a CUCM Hunt Pilot...The first phone of the line group beging ringing and after the 15 seconds configured the cucm does not try the second ...
Is anyone aware of a tool for load testing (1000+ phones) for Cisco JTAPI? We have access to the IP Phone emulator but that is limited to one per host. We need a way of have 100s of end points on one host. Up to 1000.I assume Cisco uses a tool like...
