Call Control

Hi,Can we answer a call without adding call observer to terminal or address?Please find my code below:CiscoTerminal terminal = provider  .createTerminal("SEP101F740EEA25"); TerminalConnection[] terminalConnections = terminal.getTerminalConnections();...

Hello,    I have an app that conferences several calls together on one CTI port.   I have a CTI port with 2 calls conferenced.  When this CTI port answers a third call (from a transfer), the terminal connection state goes to HELD.   An attempt to con...

Good afternoon,I have been working on an out-bound script (based on a the ) that applies to all calls that go through a specific voip dial-peer.  It is basically a form of force authorization code, but simpler to manage (at least the way I see it).Fo...

Hello,On CUCM 9.0.1.1, I am getting error as below:Unable to create provider -- Timed Out while waiting for ProviderGetAllDevicesAndLinesCompletedEvent.Application works perfectly in Windows.But when I migrate my application to Linux, I am getting ab...

Hi Developers,I am currently developing a recording application witch CUCM 9.0.Now the problem I'm facing is this. I have application-invoked recording setup for the recording functionality.I would like to stop the recording at specific portions of a...

I am working with a vendor that I currently have setup with an application user that is able to pull names and extensions from CUCM 9.1.2.  What they are telling me is they cannot pull the MAC address information from the jtapi integration so they ca...

Hello Team,Can you please tell us what will be application behavior if we are deploying 32-Bit JTAPI library on 64-bit application server?Regards,Umesh

Hello Team,Can you please suggest JTAPI Matrix for one application server? I got CUCM SRND for maximum CTI device supports.Is there any HW specification recommended by Cisco for JTAPI application server and number of devices/profiles supported?Thanks...

Need procedures on the JTAPI upgrade. Need top install new versions on  our Peripheral Gateways. CM recently upgradedAny help please

I have a TAPI application running in production that restarts every morning and opens a number of lines to monitor. This had been running fine up until a couple days ago and now lineOpen() is failing for every line with the error LINEERR_RESOURCEUNAV...

Dear Team,I met a problem that when I using the interface to set the extension mobility on ipphone, when I using the call manager(10.0.1-10000-22) is ok. when I change to using the call manager of 10.0.1-13010-1,It can not be set on ipphone by interf...

About four years ago I posted an inquiry on the (now expired) Cisco Dev Forum asking about Cisco VXML platform's support for "whole call recording" (WCR), and the answer I got then from the gateway team was "No, WCR is NOT supported by the Cisco VXML...