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Cloud Gateway: 14.3.0-032Gateway (HW/Virtual): 14.2.2-004Email and Web Manager: 14.2.0-224Reporting Plug-in: 1.1.0.136Encryption Plug-in: 1.2.1.204Outlook Add-in(s): More info

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Resolved! C170 HDD replacement

Hi, my HDD on C170 is degraded, i already contacted Cisco on this since it is still under warranty they replaced it. as er checking on Cisco's site i need to shutdown the ESA, but i think it is hot swappable so i assume i can just pull the HDD. i nee...

Resolved! delegate access to Dictionaries

Hello, We want to create a  custom role to delegate access to dictionnaries to the help desk. The idea is to create a role  that can access : - Message tracking - Reporting - Dictionnaries. Is it possible to do that ? and if not what's the role that...

IRONPORT Alert Messages

Hello, We are receiving the following messages from the ESA: The Critical message is:"An application fault occurred: ('encodings/__init__.py search_function|100', "<type 'exceptions.ValueError'>", 'Module name too long', '[egg/omh.py queue_worker_t...

SupportAC by • Beginner
  • 2142 Views
  • 5 replies
  • 0 Helpful votes

Resolved! quarantine mails that matched 2 or more filters

Hello,we currently have multiple content filter in use that warns user in the subject line about the found content.something like: {POSSIBLY MALICIOUS ATTACHMENT REMOVED} or {POSSIBLY MALICIOUS URL} and so on.what we want to do is that if we find two...

daro by • Beginner
  • 1041 Views
  • 7 replies
  • 0 Helpful votes

Resolved! Content filter - Header name

I would like to know about content filter condition -> Other header -> Header name and Header exists. Could you please what I need to include in Header name and use of Header exists. Also, give me a scenario to get the exact picture. Thank you

pbabu6001 by • Beginner
  • 2955 Views
  • 3 replies
  • 0 Helpful votes

cisco esa manual dns entry

Can I add a manual DNS entry for an internal mail server instead of the ESA going and doing a reverse lookup?  I would like to bypass DNS lookups for a particular server. thanks

kbankus by • Beginner
  • 1340 Views
  • 4 replies
  • 0 Helpful votes

ESA SPAM Message Inquiry

Hi, We have 6 spam messages for 24 hours however when we check it on message tracking with envelope sender as our domain (ex. sampledomain.com) only 3 messages appeared and it shows below: Sender: 1234-45678-0987-lbriley=sampledomain.com@mail.endot...

Mady by • Enthusiast
  • 841 Views
  • 3 replies
  • 0 Helpful votes

Resolved! amp logs 'upload denied [...] queue full'

Hello,a file  was denied for the amp file analysis.This is the output from the amp logs:Thu Mar 2 10:52:39 2017 Info: File analysis upload skipped. SHA256: e24d3f1a17f44be8b750968fa3e8386d637bf14833a4dc82501e42119ad26bb8, file name: 573244.xlsTimesta...

daro by • Beginner
  • 3398 Views
  • 9 replies
  • 0 Helpful votes
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