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Important Announcements

Cisco Secure Email Add-Ins No Longer Supported on Microsoft Outlook 2019

This is to inform you that, effective October 14, 2025, Microsoft Outlook 2019 is no longer supported for the Secure Email Encryption Service Add-In and Secure Email Submission Add-In.

To continue using these Add-Ins, we recommend upgrading to Microsoft 365. Starting October 2025, download and install the new manifest for:

- Secure Email Encryption Service Add-In from the CRES Admin Dashboard

- Secure Email Submission Add-In from the Cisco Software Download Portal

After downloading the manifests, follow the instructions provided in the Submission and Encryption Add-In guides. For more information, see: Cisco Email Encryption - End-User Guides.

TLS 1.0/1.1 Deprecation from AsyncOS for Secure Email Gateway, Starting version 16.5

We would like to inform you that starting with the AsyncOS 16.5 release, TLS versions 1.0 and 1.1 will no longer be available as configuration options in both the CLI and GUI.

To ensure secure email delivery and receipt, you should use TLS versions 1.2 and 1.3. These versions can be configured via the sslconfig CLI command or through the System Administration > SSL Configuration menu in the user interface.

For detailed instructions on updating TLS versions, please refer to the “System Administration” section of the User Guide for AsyncOS 16.0.x for Cisco Secure Email Gateway.

 

Forum Posts

  Important: Migrate from Secure Email Virtual C100V Models to Avoid McAfee-Related Issues Dear Valued Customer, We are reaching out to ensure your Cisco Secure Email environment continues to operate at optimal performance and reliability. As worklo...

dmccabej by Cisco Employee
  • 1519 Views
  • 2 replies
  • 0 Helpful votes

Hi Team, looking for good C360 to C390 best practices or if anyone has successfully done this and on which code levels. I'm finding x70 migration documentations but no luck yet o x60 to x90.   Thanks for any feedback!

MS-JK by Level 2
  • 2720 Views
  • 5 replies
  • 0 Helpful votes

Hi Expert,   When I try to download the config file from current vESA, and then installed a new same version vESA, when I upload the config on this new vESA the found a error.  " Configuration file was not loaded. ERROR: Element 'certificate_name'...

osw200051 by Level 3
  • 1148 Views
  • 1 replies
  • 0 Helpful votes

Hi expert,   I have some questions on ESA - virtual appliance.   1. When installed ESA on VM with ESA licensing. If i copy the VM guest OS to another VM, does the licensing is valid or  not?  2. When I want to do a cluster for two ESA virtual applian...

osw200051 by Level 3
  • 3132 Views
  • 4 replies
  • 0 Helpful votes

I have read that for best performance, Rejected Connection message tracking feature setting should be left disabled.   Has anyone have any experience with this feature enabled, and if it is worth the resources?   Thanks, (C190s in a cluster with vers...

DataBland by Level 2
  • 1552 Views
  • 2 replies
  • 0 Helpful votes

Hi! I'd like to test both the  Cisco Web Security Appliance & Cisco Email Security Appliance, is it possible to obtain an evaluation license?  Thanks in advance,  Alessandro Celestra

celestra89 by Community Member
  • 31846 Views
  • 10 replies
  • 0 Helpful votes

Hello, is it possible combine NIC pair and VLAN interfaces?   This information from documentation is not clear for me: VLANs (see Virtual Local Area Networks (VLANs)) are only allowed on the primary interface.   ^^ that means, on primary NIC is it po...

Hello,   We have two ESA appliances in a management cluster and connected to an SMA. We have to change the name of the outbound interface because the modification of the ehlo hostname. Do we have to remove the ESA applainces from the SMA and from the...

Hi, I want to deliver every bounced message to original internal sender and send a copy of this message to some internal mailbox (eg. ndr@mydomain.com) for monitoring puprposes. How can I do that?

flyok by Level 1
  • 1481 Views
  • 2 replies
  • 0 Helpful votes

We use F5 for balancing and monitoring our two ESA. Our monitoring is based on openning SMTP connection. I've made a special sender group "F5_monitoring" for it. The problem is that it spoils connection reporting. (see pict.) Could I exclude this sen...

flyok by Level 1
  • 1305 Views
  • 1 replies
  • 0 Helpful votes

Hi,   When using multiple interfaces on an ESA (fe and external interface and an internal interface) and working with TLS enforcement, how is it possible to choose the certificate used for outbound TLS negotiations? I'm talking about an ESA with 2+ i...

askaerr by Level 1
  • 3203 Views
  • 4 replies
  • 0 Helpful votes

Hi all,   we have a broken C170 (probably faulty power supply which can't be replaced) and a replacement unit.   Is it supported to replace the unit but keep the old HDDs? At least to be able to deliver the mails which were still queued when the appl...

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