CUCM - Inbound Caller ID Name Display

[David.Pellat]

Hi,

I have had a request to enable inbound caller ID's for management staff phones to be displayed as a name on the internal phones.

I can't see that this is something that is possible straight out of the box but maybe something that could be configured as a phone service maybe?

Example:

Inbound Caller                                                    Maybe and XML service? - Resolves          (Phone subscribed for services)

09 7856 5656     =>  Cisco ISR => CUCM8.6 => Looks up 09 7856 5656 = John Smith  => Forwards name to Mangers phone = John Smith  

Does anyone have any examples or information on the feasability of this ?

Thanks

David          

[Ayodeji Okanlawon]

David,

Before you can use this service, you will need to speak with your telco provider to find out if they can offer caller name display.

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[David.Pellat]

Hi aokanlawon,

but the Service privider will not play a part in providing the name.   The callerID as a number gets passed to the callmanager which would then do a lookup on the inbound CallerID.  I only require this for inbound calls to identify them.

Thanks

David

[islam.kamal]

Hi

1-This should be enabled by teleco , as the below example If teleco sent the calling name present by teleco :

debug isdn q931

Name Presentation Allowed Extended

                                Name = XXXXXXX

2-You can also  add the below command to your configuration as the below , may be this will help you.

Under PRi interface

interface s0/1/0:23

isdn supp-service name calling

Thank you

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[Ayodeji Okanlawon]

You cannot do that natively in CUCM. The caller name has to be provided by the telco. The only alternative to that is to use TCL script that will do a lookup on the gateway. You can contact Paolo Bevilacqua. He has a "number to name" script that does this on the gateway.

https://supportforums.cisco.com/message/3940195#3940195

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[paolo bevilacqua]

Thank you Aokan for recommending my work.

[David.Pellat]

Hi Paolo,

aokanlawon mentioned you may have a work around for this? Would you be happy to share the work around that you have developed?

Many Thanks

David

[paolo bevilacqua · Accepted solution]

My scripts can be acquired on the website mentioned in my profile.

[David.Pellat]

Hi Paolo,

I have checked the site and it looks as though the "Number to Name" Script should do the job. Is it quite simply a question of downloading the script, configuring the script on the router and preparing a XML file of names and numbers that is stored on the router.

Thanks

David

[Gopinath Muthusamy]

.

[David.Pellat]

Awesome,

Scripts work beautifully.

Many thanks for your help!

[Nikolay Kozyrev]

Good afternoon, David

Please kindly share your Inbound caller ID script with me if possible (nikolay.n.kozyrev@gmail.com).

Thanks in advance.



I hope this would help in my scenario:



2222 calling num \ 3333 called num-- CUBE --CUCM -- script vlookup 2222 num with user -- as result, target 3333 will see 2222 calling num + Name & Last name.



Thanks.

[hernandez-m]

Hi, could you share me the TCL Script to change the number in the name?

[David.Pellat]

Hi,

Check out Paolo Bevilacqua  profile. You can Aquire the scripts from there.

Kind Regards

David

[winnjoseph]

what is the name of the script?