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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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Hello all, I am experiencing problems with manual transfer of the external calls. For example, the external call first reaches the IVR, then regarding the number pressed by the user the call reaches one extension. After answering the call, press tran...

Imma by Level 1
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We have 2node CUBE HA cluster (ISR 4431) and we tried to configure CUCM based recording on the CUBE over UC WSAPI (XMF). This type of call recording is working fine (XMF providers were successfully registered to the CUCM) till the time when failover ...

Hi,I'm hoping someone might be able to help narrow down a problem I'm having with our 8831's not registering. We've had them for over 2 years now and no issues in the past so it's not new system teething issues.  Power: Phones are all POE based which...

.Feb  5 09:56:44.310 utc: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Gi4/34, operational port trust state is now untrusted.   ios - cat4500e-universalk9.SPA.03.05.02.E.152-1.E2.bin Model - cisco WS-C4506-E (MPC8572) pr...

We have long had our conference rooms setup in the end user directory (Corporate directory from the phone directory perspective) using the following format.First name: Building + room numberLast name: Conference RoomThis was never an issue on the old...

Hi Please can someone give me a real world example of the behaviour that should be expected when configuring "Allow Passthrough of Configured Line Device Caller Information" on a SIP Profile and applying to a trunk? I see the following basic informat...