05-19-2012 11:45 AM - edited 03-16-2019 11:15 AM
Hello Everyone,
Please I would ask you help to resolve an issue with the Analog VG224.
I`m implementing IPT in a site witch uses FAC codes to dial out.
Using it with IP phones witch are 20% of the overall phones,it works fine, however when trying to dial out using the analog extension of the VG224, the system does not ask for the FAC and the call fails.
Removing de FAC from the route it completes the call normally.
Does anyone has a clue why the analog is not receiving the beep to insert the code and call is failling?
Here is my config :
Thanks in advance
Thiago
Current configuration : 3210 bytes
!
! Last configuration change at 01:24:03 UTC Mon Mar 1 1993
version 15.1
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname BRBSOAVG01
!
boot-start-marker
boot-end-marker
!
!
enable secret 5 $1$ZqSc$8yV3huooMh5A4tmyIkcqJ.
!
no aaa new-model
ip source-route
!
ip cef
no ip dhcp use vrf connected
!
!
no ipv6 cef
!
stcapp ccm-group 1
stcapp
!
stcapp feature access-code
prefix #
!
!
!
stcapp supplementary-services
port 2/0
fallback-dn 313202
!
!
!
!
!
voice service voip
modem passthrough nse codec g711ulaw
!
!
!
!
!
voice-card 0
!
!
!
!
!
!
!
interface FastEthernet0/0
ip address 10.98.48.6 255.255.254.0
duplex full
speed 100
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
no ip http server
ip route 0.0.0.0 0.0.0.0 10.98.48.1
!
!
!
control-plane
!
!
voice-port 2/0
cptone BR
!
voice-port 2/1
cptone BR
!
voice-port 2/2
cptone BR
!
voice-port 2/3
cptone BR
!
voice-port 2/4
cptone BR
!
voice-port 2/5
cptone BR
!
voice-port 2/6
cptone BR
!
voice-port 2/7
cptone BR
!
voice-port 2/8
cptone BR
!
voice-port 2/9
cptone BR
!
voice-port 2/10
cptone BR
!
voice-port 2/11
cptone BR
!
voice-port 2/12
cptone BR
!
voice-port 2/13
cptone BR
!
voice-port 2/14
cptone BR
!
voice-port 2/15
cptone BR
!
voice-port 2/16
cptone BR
!
voice-port 2/17
cptone BR
!
voice-port 2/18
cptone BR
!
voice-port 2/19
cptone BR
!
voice-port 2/20
cptone BR
!
voice-port 2/21
cptone BR
!
voice-port 2/22
cptone BR
!
voice-port 2/23
cptone BR
!
ccm-manager sccp local FastEthernet0/0
!
!
mgcp profile default
!
sccp local FastEthernet0/0
sccp ccm 10.96.32.4 identifier 1 priority 1 version 7.0
sccp
!
sccp ccm group 1
bind interface FastEthernet0/0
associate ccm 1 priority 1
!
dial-peer voice 1 pots
service stcapp
fax rate disable
port 2/0
11-08-2012 11:24 AM
Hi ,
I have the same problem anyone has found a solution?
04-19-2013 10:05 AM
I seem to be running into the same issue, my understanding is that forced authorization codes are supported with SCCP, though they do not seem to work, IOS 15.1.4M6.
Chris
04-23-2013 01:55 AM
FAC for Analog phones behind VG gateway can be supported using a 3rd party application.
Users experiance:
One of our customers had SIP phones and faced the same issue of support for FAC.We solved the issue using a 3rd party application.
10-30-2018 01:13 AM
Hi Pranjol,
I was going through the post, we are under same problem that FAC is not working with VG350, although it was working earlier.
You mentioned that it works with third party application, can you please let me know which Third party application assist to make FAC work with Cisco CUCM.
Regards,
Navinder Singh
12-17-2013 09:48 AM
I had the same issue and tried to dial the FAC + # after dialing the destination number and it works, the problem is just that it never plays the beep asking for the code.
HTH
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