Webex Administration

We have over 2,000 staff using Webex to teach classes and in the last couple of days we've noticed a significant increase in complaints about their audio and video quality.  Most of them just upgraded to 40.12.3.11 and are now having issues with incr...

Hello, we are having a problem with call forwarding that consists in the impossibility to forward calls to a mobile phone. On webex the user can correctly call the mobile phone, but if he puts the number on his forwarding setting the call cannot be p...

How to cancel company subscription before renewal date?

Is this possible or planned to be? Migrating from CUCM and seems like we're going to be pretty handicapped. Relying on TAC is limiting my skill set and ability to troubleshoot on the fly. 

Hey allOur organization is in healthcare, and our Webex use case involves a lot of scheduled and unscheduled SIP calling between users and codecs. (not everything is meetings based). Eg, Webex user to video codec, video codec to video codec, codecs a...

I am in the process of setting up a new call queue and the user would like a priority-based route type using the Weighted method. We've usually done simultaneous, so this is new for us. I don't see anything in the documentation for how the weighting ...

We have a Webex Control Hub with manually created users, and we want to enable SSO and Duo to authenticate users when signing in to the Webex app or Control Hub. We also have an on-prem Exchange Active Directory. Is it mandatory to integrate Webex Co...

I attend the UAE court hearing via Cisco Meetings . But one other person (Whom i am fighting this case against) he removes me constantly(Kick Out) of the meeting. I again rejoin and he again removes. I am tired off this. Because of this only i cannot...

Hi,Earlier our Webex setup wasn’t properly managed — some users created their own Webex accounts using company emails before we claimed the domain.Now we have around 10 such accounts that exist outside our organization, and we’d like to move them und...

Hi everyone, new to the group and to Webex, but just wondering if anyone knows the capability for displaying individual users statistics on a Wallboard/Dashboard for outbound calls. Seems like you can set the parameters for direction and users but I ...

I have a Cisco Room Kit showing that the display is "expired" under the devices list. The display is connected to the room kit and working correctly, but Control Hub is still showing the error that this device is expired. How do I clear this error?