Physical Security

Has anyone come accross this issue when upgrading to new code that from 1.1.0 to 1.2.1 Trying to upgrade a 4500 camera but every time I go to upgrade the firmware I get an error message… Active X initialization failed I used two other PC’s and same r...

Has anyone had issues with the new code 6.3.1 VSOM IE8 32 bit explore windows freezing the camera views?  Ever since I went to the new code 6.3.1 on my server and I restored my monitoring machine from XP 32 bit to WIN7 64 bit machine. the IE 8 widows...

When we set motion detection up for the four CISCO cameras on the media server the cameras seem to record all the time. Is there a way to have them only record on Motion?

Hi,Actually our customer need to integrate IP surveillance system with Fire system.In the user guide of the VSM 6.3, i found that there is a Device Trigger which means that the event will be triggered based on an external device.But i am confused abo...

Is it true that the Virtual Matrix comes with one free client license?Thanks,Maya

Hello,We have added our first PTZ to our deployment. We can connect to the camera via a web browser, but we are getting endpoint error in VSOM. We treated it like any other IP camera, selected the driver from the dropdown, and made it a PTZ. Anything...

Hi ,Is there Redundancy in cisco VSM ( 2 VSMS servers redundant to each other same as call manager ) ?

dear Siri want to know how can we archiving on the client ( PC viewing station ) ? please adviseloay fraij

Dear All,I have a system running 6.3 for all servers VSOM/VSMS and VSVM , the running IP cameras are Cisco 4300 .till now I used only two VSMS to add the IP cameras on it ,the system running since the first of December 2010,and we adding cameras ever...

Hi,I am trying to upgrade CPAM 1.1.0 to CPAM 1.2. I followed the upgrade steps in the upgrade guide but the upgrade fails houwever. Below is the log from the webapp log. Can you help tell me what is wrong here?Thanks2011-01-13 01:30:13,395 http-8443-...

When using the latest VSM quote tool published on ciscoet website (64-vsm_configurator_-_beta_partner_version_-_rel-13-122110) what does ticking the PAL only box change in the configuration?If we are deploying the video surveillance solution in Leban...

audio enable problem in cisco 4500 ip camera.when ever i will enable audio, the option disbable automatically

Has anyone had any luck getting VSOM to run on MAC OS, or on parallels?

Dears:Actually i have many branches, these branches have blow:1- Two media server (4U).2- One U for operation manager and VM.3- ip cameras . 1-     How to configure HA redundant for two media server (recording).thx