hello team, i just activated a sntc portal and we will need to request a change of the client because there is special characters on the words
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Was granted CBR Admin access on Tuesday morning and are still unable to see in portal. Will provide Customer and CCOID in pm.
Installation cisco collector error in register with CCO ID from Ciscoshow me the message "Failed to download Registration file from Cisco Beckend. Please try Again"
We´re trying for several times to upload a file and we can´twe receive this message (in the screen below )Exporting ==> transport-inventory-1568030060236.zipUPLOADING (CSP0009039459) FAILED Internal Server Error
Hi All Could you please advise?We have an issue where we are not seeing serial numbers on any of the customers reports that we get from the SNTC Portal.We've replaced the registration certificate and reboot the collector but still see the same issue....
I've been increasingly having trouble navigating around in the portal. Some screen will never load, some give the "you are not authorized" error. Using Chrome in both regular and incognito modes as well as IE. Cleared cache to no avail. I can usu...
My company used SNTC back in 2017 and this is the first time that I have tried to log back in since the end of our 1 year trial. When I logged into the site asked if I wanted to be the delegated admin, I bypassed and just went to the site and was ab...
I'm not able see any data in the sntc portal. I get a System message as follows:"System MessageYou don't have access for this report, please request access" My access was working, not sure why its isn't anymore ? @cisco is something broken ?
Hello Everyone! I am creating my first requests to the BCI API. However, I am getting this response to my requests to https://apx.cisco.com/cs/api/v1/inventory/chassis-ldos In fact, I am getting this in all API URLs. I am adding token as well in t...
Hi, I have a customer with issues regarding their SNTC Portal & CSPC Collector where their ASAs are not showing hostnames, serial numbers, software version, etc. The ASAs are populating their IP Address on the portal and are pulling from the Collecto...
Hi, I have a customer that cannot grant any access privilege from CSAM despite having access to CSAM. As a result, they have no access to their own portal. I've screenshots of the issue as well as information from the customer. Please assist. Thank y...
Hello there, I am having difficulties registering to the portal. The error message is: "This contract is not active and not associated with your Cisco account profile. Please identify a valid contract and use the Cisco Account Profile Manager to as...
Resolved! CRB Admin Access to SNTC Portal
On 2/17/20 I received CBR Admin Access from our customer. As of 2/20/20 we still do not have access to view their SNTC Portal. Why the long delay? I received email notification on 2/17/20 from Cisco that the access was completed. Please PM me for spe...
Hello, I am trying to review and accept the `Company Administrator Terms and Agreement` in the Cisco Services Access Management portal, however, I am receiving an error anytime I try to go to accept the agreement and fill in the details: An unexpecte...
Does any one have the custom inventory report macro that will work on a mac? I can't get the PC version of the macro to work on my mac.
