Hello! Our CSPC collector is not uploading the collected data to the portal. We are running version 2.8.1.7, but it is failing since the previous version. I first tried the upgrade as a possible solution. The following job log from the GUI interface...
Hi Cisco I was trying to get my SNTC portal up and running,to start, i put one IP in my CSPC and got the IP in my managed devices (discovery went fine) then i ran the collection and that job also went well. after clicking on upload, I got the foll...
I have a customer that still has their CCO ID associated to their old company name and can't change it. They also do not have access to their old DA at the old company. The customer has a new SNTC Portal at his new company but his DA can't associat...
Hi Team, What additional data shows up in the SNTC Portal when collected through the CSPC Collector as opposed to Solarwinds? I was informed one thing the CSPC collector captures that Solarwinds doesn't are the SW versions of each Cisco Device, what ...
Hi!!
I downloaded a CIR for the inventory below and it has no SN in SN column or Collected SN. Can you help me on how to correct it??
Thanks!
Entitled CompanyPOR***Inventory Nameawt***
Hi, I've searched in the community and cant find a Letter of Authorization document for SNTC 3.x portal. Is there such a document available within the new platform?
Thank you
Kind regards
Craig
Received automated email from the Cisco system that access to online Cisco resources were requested and need to approve/deny the request. Upon logging in (https://cdceb.cloudapps.cisco.com/csam/csatAppDirectLink.do?partyId=############&role=PartyDA&s...
Hi all, Recently, my employer has become a Cisco partner, this means I can associate my account with them as a partner company.Unfortunately, I constantly run into an error when trying to do so. Below is the path I take: Login to Cisco account -> Acc...
Hello! I'm having issues to load the STNC portal. Last week I've registered, but after several days, accessing the link services.ciso.com redirects me to the register page. And if I click to register again, it notifies me that I already have access t...
I was on a call with a customer that is currently using Cisco Prime as their install base management tool; we are also trying to onboard them on the SNTC Portal. The customer asked what the SNTC portal does that Cisco Prime doesn't. The customer stat...
Hello, My collector gets the serial numbers from my devices, however, they are not shown in the Smart Net Portal. This was working last month, but I have not been able to see serial numbers for the last few weeks or so. This also means that none o...
