Hi Community, I'am currently encountering some issue with Jabber when i tried to call outside, I was able to extract CDR logs and found out that there was a disconnect cause value of 88 which means "Incompatible destination". What my concern is tha...
Forum Posts
I am running CMS 2.2.8 and using Chrome version 72.0.3626 (64bit) . I join the cospace but get the following error"We need to use your camera and microphone" Allow access in the browser dialog.I see the camera is connected and I go to the settings...
Resolved! Telepresence Screen Layout
Hi Experts, We have a Telepresence registered on CUCM and managed by TMS. Currently we are migrating all our TP to a new CUCM cluster. The new CUCM cluster were already configured on TMS and Conductor. All TP registered on the new CUCM has a limited ...
viHi, I am trying to setup a standalone. Can anyone please help me to check what configuration I missed. Attach are the screenshot on the Web GUI of roomkit plus. The setup is the roomkit will be able to call their bluejeans account(SIP URI) and the...
Resolved! Cisco Sx20 Multisite question
Hi,I have three sites and each of them has standalone sx20 devices. No one has multisite license so only 1-1 conferences can happen. What If I buy a multisite license for one of these devices so a mesh conference can be done? I mean three location ca...
I have two C60 codecs I am controlling through the Serial port on the back of the codec using a Crestron controller. On only one of the codecs, communication will stop working over time, say approximately after a week. The only way to re-establish co...
Hello, I am currently starting with TMS API and when getting the list of TMSSystems through GetSystems call, the response is missing Call Settings data (SIPUri, H323Id, E164Alias), System Status, etc. The fields are set for the endpoints in TMS, AP...
We have upgraded a number of TelePresence Units from TC7.3.9 to TC7.3.12 but the Touch Panels are disconnecting and won't reconnect. They are stuck on a black screen with the Cisco Logo and not doing anything. They won't factory reset either.
Hello hello,Telepresence Servers are old, obsolete, replaced by better Cisco stuff, but I still need to keep them online some time until my company joins Cisco's updated universe. So I am still managing some virtual Telepresence Server and was wonder...
Resolved! CMS app login not working
Hey, When changing the Web bridge settings on CMS we are able to login using the Webrtc page and control my space settings. When the same credentials are used in the Cisco Meeting App it does not work. We have tried from internal external and can't g...
Resolved! Cisco Telepresence SX20 upgrade
Please help me, I would like to upgrade on our device(SX20) , TC7.1.4 to CE9.2.4 but it doesn't work. The device wrote : Unknown version. The system is unable to read version information. What can I do ? Thank you
Resolved! CMS license issue
Hello dears, I have an issue with CMS license.I've installed license file with 35 PMP licenses and from cli can see them installed. But the WEB interface shows "This CMS is running in evaluation mode; no calls will be possible until it is licensed." ...
We have our setup using WebEx CMR with CUCM and Expressway C&E, and can connect perfectly with our many SX20's, 80's and Jabber in a 1 to 1 call. However, when I add our 5320 MCU to the mix, we cannot get content to pass through from WebEx to the Ci...
Hi, I'm trying to find out if it's possible to place a call using a non-video handset and have jabber automatically add in the video. I.E> I'm sat at my desk using a Cisco handset which doesn't have a built in camera. I place a call to another user ...
Hi AllFor some reason we have suddenly come into an issue whereby VC Endpoints registered to our CUCM cannot call the MCU.They get to the auto attendant page and we can see the menu and put in the code for a conference, but as soon as we put in the c...
