TelePresence and Video Infrastructure

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Hi,   We have 1 nos telepresence server virtual machine reside in ESXI with 8 core & 2.4 GHZ processor & 1 nos of conductor in lab environment. We have 5 screen license installed in TP server.   We could connect only 2 nos of VCS unit with 720P30 mai...

Hi, I'm trying to check support coverage of a clients virtual vcs using the coverage tool - https://cway.cisco.com/sncheck/, however it doesn't recognize the serial number, also tried different virtual VCS and it doesn't find them, as they were migra...

Hi All,   We are facing issue  the camera connected to SX80.  Error message displayed for the camera are as below,   FTT201802L2 reports CAMERA_MALFUNC_AUTO_FOCUS. FTT201802L2 reports CAMERA_MALFUNC_MOTOR. FTT201802L2 reports CAMERA_MALFUNC_MOTOR_FOC...

Hello everyone   We are having few issues in our CMS cluster because we don't understand how works the load balancing in CMS cluster, let me explain to you how is deployed.   Cluster CUCM 10.5 x 7servers CMS 2.2.4 x8 servers, 4 countries, 2 per count...