Hello our encoder shows in the message status: VII error and EDH input loss. What can be the problem?
Hello our encoder shows in the message status: VII error and EDH input loss. What can be the problem?
We are planning migration of our endpoints from VCS to CUCM for call control, as part of that project we were mulling what if any feature differences/capabilities between keeping our endpoints provisioned/managed by TMS vs CUCM? Is there anything C...
Hi all, i'm using Conductor with uploaded option keys: LIC-CNDTR-B30 LIC-CNDTR-C50 could anyone explain which are capabilities i can employ with these licenses in place? regards
I want to build the following system:1x database1x database + Call Bridge1x database + Call Bridge 5 simultaneous conferences I need to order,R-СМS-К9 - 3 pieces or just one?5 pieces. SMP + licenses. Will they be shared by the cluster? thanks for the...
I am trying to upgrade the firmware on some SX20 to ce9.2.1. The firmware package uploads okay and the codec and touch 10 seem to upgrade fine. When it comes to the PrecisionHD 12x the whole thing fails and reloads the ce8.2.2 firmware. I also tried ...
Any help from expert ! I have a 3 VM server setup for xmpp , and trying to setup the xmpp clustering, I did followed the clustering commands from the scalable and resilience deploying document ,, every time I did ( 5 times ) the call bridg...
We are using TMS 15 with TMSXE 5.2, and the @webex hybrid calendar with our SX20/SX80's and Touch10 interfaces. A meeting is scheduled and appears on the Touch10 interface, however it is a list of meetings for the rest of the day. To get to the join ...
Hi all, I was wondering if anyone has found a way to see VTC caps exchanges within an endpoint (either via command line or in one of the logs)? I'm trying to isolate why Bluejeans and an SX80 aren't using H.264 HP, and OPUS audio and instead only u...
Hi, we have a Cisco tandberg EX90 that restarts while in a video conference anyone experienced this issue before?
I have a polycom endpoint that will have to be an unmanaged endpoint in TMS 15.X I thought I could manually configure on the endpoint the TMS server and tell it to connect to use a phone directory however looks like it can not. I have ran a wireshark...
Hello everybodyWe encounter difficulties to connect our two telepresence equipment SX20, one of which has a bridge. When calling one SX20 from the other one, once the connection is established, the message "no incoming video" appears on the screen. ...
Does anyone know if the screen mount that is included for the Spark Room Kit is adequate for use in a mobile installation, on a cart? I've not done an install yet with a Spark Room Kit, and haven't my hands on one to evaluate it myself. I haven't ...
Hello, Could you please help me with such problem? I have sip 9951 cisco phone. I've configured srst for it. It can successfully register to cisco router after WAN failure, but when WAN goes back, it doesn't want to register back to CUCM. voice s...
Hi, I am looking for a advance training institute on IP Telephony and contact center in Bangkok and Philippines. Please recommend me the best institute as soon as possible. Thank you!!
Hello,Is there a way to lockdown the EX90 touch panel so that user can't make any changes to the settings ??ThanksSent from Cisco Technical Support iPad App
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