TelePresence and Video Infrastructure

Hi, I am trying to upgrade the Cisco Telepresence DX80 to the latest firmware from CE 9.1.6 to CE9.15.13.0. Can I use the same firmware mentioned under Webex DX80? I believe I need to use the .pkg file if I am upgrading directly from the device's web...

We have a Codec Pro+ that is working in tandem with a Crestron control system. We are using several custom widgets in the codec to trigger events in the Crestron processor.After a period have time, it has been discovered that the codec will drop UI e...

Hello,In the matrix commands, I see there is a RemoteMain option to add to the layout. So I am guessing this will be the main video channel. But what if I want to add the Remote Presentation channel to a layout using the matrix assign command?Is it p...

Hi team Does anybody knows if WebEx Room kit configured to use OBTP with WebRTC allow receive invitation from external domains and including the email address of the WebEx Room Kit (via Calendar integration)? Or The OBTP with WebRTC works only for in...

Hello!I'm wondering if it is at all possible to disable SOAP request/response within the Cisco TelePresence Management Suite?Based on Cisco Bug ID CSCvj25332 , an unauthenticated attacker could potentially gain access/retrieve the entire phone book l...

Hi guys, my customer ask if its possible to display a name of internal employees when they call to a meeting with a cellular number that have in active directory.and vice versa, add a participant to a meeting with a name and call to the cell number? ...

We have Cisco Dx80 , when we boot it up, just stuck on the upgrading screen.

I am wondering, can a room kit be able to join a meeting with the join button?We have our rooms configured for OBTP and when we book a meeting in Google calendar and invite the room the Join button appears on the panel. Presently we can only join the...

Does anyone know what would cause this on our MX300 VC, picture attached was taken from a laptop via teams connecting to the MX from external. Picture is ok for first 5 min then this happens and stays the same until call ended ?Picture on MX 300 is f...

Topology - CMS - ISDN GW - VCS Edge (11 Rich Media Session License) and VCS Core (1 Rich Media Session License)Hoping this is a License Issue only. Issue - When a VTC session is active on CMS - no issue with the total number of Video Endpoint can par...

Good day , Is SX20 compatible with the roomkit plus Codec ?   Regards Tshepang

I have what I hope is a simple question.  We have about 100 Cisco Room-Kits across several campuses.  We use a third-party to create and maintain our code.  Part of this creates a custom layout on the Touch-10.  We also have a control system in the r...

Hello friends,   Can anybody clear for me , whether CUCM 12.0 support Cisco TelePresence Codec C60 ( end of life )? I even tried with 11.0 version with no luck   Thanks in advance

Hi Team, We have a customer with MX 800 ,but they don't have existing CUCM, expressway /WEbex Cloud to register the same ,how we can proceed with stand alone configuration. Is there any specific doc which explains the steps ?