TelePresence and Video Infrastructure

Hi, I have MRA feature configured for CUCM and i have used my existing VCSC and VCSE for achieving the same.CUCM: 9.1.2VCSC & E: X8.1.1what is the configuration i need to do in CUCM and Jabber Client for enabling the Public IP Address dial out??is it...

I currently am in possession of a 2N Helios IP Force intercom and a Cisco 9971 phone. Everything is working fine so far except I cannot find a way to view the camera feed before answering the call. Everything is setup and configured through CUCM 9.1.

I was reading release notes for CUCM/IM&P 11.5.1 and noticed the below. From what I can see Expressway 8.8 hasn't been released, I just see 8.7.3. Am I missing something as usual? IM and Presence Service Interoperability with Expressway-C To inter...

Hi All We have a scenario that my user wants to use 3rd Party ceiling Microphones with LED (Red for Mute & Green for Unmute) via Cisco Touch Control mute and unmute option.  We do not have any control System. We are using Baimp Audia Flex. Appreciate...

I've been tasked with finding some information out on the unit we have, TTC60-13.  We have the single display version of this unit. There is a large conference coming up with many remote users wanting to connect, so we'd like to know if there is a li...

Hi, Whenever I try to connect my Tandberg 770MXP endpoints or far end Polycom endpoints my TMS always comes up with no HTTPS or https response coming from the endpoints. With Cisco endpoints I never have this problem. On the Tandberg and polycom endp...

Hi, We have recently been asked if it is possible when in conference if a user who has dialled in over audio not to cause the screen to switch for the users who are in the conference using video. We had a conference today with around 4 VC endpoints a...

Hello, I am trying to upload certificate but getting error; The file provided is not a valid X.509 PEM certificate file Version: XC4.2 any idea?

I want to upgrade the SX20 unit on latest version.Can it is possible to directly upgrade from TC 7.3.3. to CE 8.0.1

Hello! I know this gets brought up from time to time, but I haven't been able to find an official response (or even a hint) of what might be coming in the near future.  There are numerous reports of Java support being dropped by Firefox, possibly eve...

Hello, for a new project, my customer wants a TELEPRESENCE C60. this product is END OF LIFE. So I had asked CISCO a other product to replace the C60. CISCO recommends a SX product. My customer had already C60 in his installation.my questions: can we...