TelePresence and Video Infrastructure

Hi all,One of our customer says their C20 was reset to the factory default setting unintentionaly.Is there any way to check whether this is intentional factory reset(by user) or not?They insist that this is hardware failure.Best Regards,Kotaro Hashim...

Hi ExpertsWe have VCS and Codian MCU in our Video enviornment as a core components. We normally backup the config files of these component(VCS,MCU,gateway and VCSe) from  Web GUI.We have TMS in our enviornment as well.We have another server which bac...

We are trying to leverage TMS Exchange integration to book some of our video conferences.  We built up a few test calls with 10 participants however we recieve a message back from TMS EX:Due to limited routing resources, automatic routing could not b...

Hey folks, I have posted this in the switching community in the SB area but thought I might have more success here. https://supportforums.cisco.com/thread/2236673I got two new switches (SG200- 26 Gb) to replace a single unmanaged one. This problem oc...

Hi,i have mix Endpoints,immersive(TP 3000) and non immersive(C Series).Can i use IPVCR for recording?What is recommended Recording solution?RegardsSaad

EX90 Registered to Regional CUCM :: Not able to dial out of history to external endpointsLab deployment;Cisco VCSe - 7.2.2Cisco VCSc - 7.2.2Cisco CUCM (SME Cluster) - 9.1.1Cisco CUCM (Region_B Cluster) - 9.1.1Endpoints;Movi - 4.6 - Registered to Cisc...

Sharing presentation from Jabber windows does not show up on CTS endpoints. following is the call flowCTS-->CUCM<TLS Trunk>VCS<--Jabberif the trunk is reverted back to TCP, presentation works.This happens only to Jabber. Other endpoint such as C and ...

Dear All,Currently, we are trying to mak video call from 9971 to asterik ip phone.i already configure the sip trunk and pattern.it works for voice call only, but no video.Need help. Any idea?Thank youAnju

At what value of memory usage does the mcs 7845 trigger critical alarm?

dears,i have ONLY a c60 unit and i want to make a public calls( internet) ,, i have a local ip adress and its nated to a public ip adress please advise on how to do the set-up

I have an SX20 quick set operating on software version TC6.2.0.We have had some issues with H.323.  Are any of you aware of any stability issues or known caveats that would warrant upgrading to 6.2.1?