TelePresence and Video Infrastructure

All,Got a customer who is running JITC TC3.5.3 on a C60, has the MS key installed, however we still cannot make MS calls, whats the deal?Here are the current settings & or statuses:xConfiguration Conference 1 IncomingMultisiteCall Mode: Allowxstatus ...

Hi,does anybody knows, if there is any possibility, how to extend original SX20 camera cabel for connection with 1080p4xS2 Camera? There is special HDMI+control square connector on both sides and I need to extend this cable. HDMI should work stand al...

Dear All  The problem is SX20 unable to detect presentatoin, which i changed  the presentaion cable with aonther codec of SX20 and it works. Hence, i think that the problem might be codec.additional text removed by moderator                          ...

Hi,I have a problem with my CTS1300.After a reboot, it can take up to 30 minutes to load the phone services / Midlets.Sometimes it won’t load the services / midlets until I press the services button which seems to kick it into action, but even then i...

Hi. I'm a novice engineer of Telepresence.I would like that some experts answer this question.We have MX200 model, several days ago, MX200's DVP8 touchpad had trouble,unfortunatly, We don't have spare DVP8 touch, instead, we have DVC8.So, I think I c...

We use a single VCS-E to support multiple VCS-C in siffeent organisations. We cannot have AD or LDAP intgration with anything. We have to have a local user account setup on the VCS-E to support multiple Traversal tunnels. Adding another Dummy user to...

We have a couple of Cisco endpoints with SIP turned off. They're H.323 registered to a gatekeeper.We also have a TMS-generated provisioning phone book set on the endpoints.None of the endpoints (mostly C20/C40) are able to call contacts from the prov...

If TMS server will crash and we need to rebuild new TMS server. Where we will get backup, and how to restore it. Rdgs,Shree Parashar

My question is...   When a C Series or MXP endpoint gets an IP address via DHCP, can the DNS host name be somthing other than the system name.We are aware that a static IP address and DNS entry can be setup to do this, but our preference is for DHCP ...

Hi,In MSE 8000 chases I have 8510 and 8710 cards. MCU 8510 supports Auto Attendant. If any voice call is placed on MCU 8510. Call can join the conference which is held on MCU 8510. I need to join a conference which is held on MCU 8710. I am unable to...

Hi everybody.  We are experiencing some troubles with our VCS.  The web access becomes slow randomly and in order to fix it, we need to apply a reboot. But yesterday it rebooted itself with no apparently reason. In the following picture we can see th...