TelePresence and Video Infrastructure

Hello,I am trying to setup automatic E-Mail notification to a specific user anytime when any kind of ticket is raised in TMS.What i've done is:In Systems->event notification manager i have added all possible events for all devices.And anyways when i ...

I have MXP990 and SX20 and the problem i am facing is when i am dialing from MXP990 to sx20 call is inittiated but MXP only shows its name in received call, and i am unable to cal MXP990 from SX20. there is no firewall its simple transparant network....

                   Dear Sir/Ma, Please help me generate a cisco telepresence BoM/part numbers for the below polycom specification: Speakers qty==> 5 Microphones qty==> ? Polycom wth mics (part of integratos pkg?) qty==> 1 Cameras (part of integrator ...

Hi I have a C40 registered with VCS, and VCSE configure to dial outside, camera is HD 1080p  the issue is the next.When I set a videoconference with the remote site , in my site I can see very clear remote  video but remote site view 50% of the video...

Hi,We are facing an issue in SX20, when we are putting Multipoint option in Settings - Conference 1 setting as OFF mode.In that case video call option is getting disable for more than one site, however we are able to dial out one more participant ove...

Dear Community,The System with SW Release TC4.2.4, C60 Codec, falls into sleep mode and the only way to finish it, is to reboot the unit. Either the system is not able from time to time receiving commands via remote. This error occurs since a short t...

Hi All,when I start a presentation with powerpoint and set to full screen, I always get a black screen. I see the pointer fro mthe Mouse but the not the Full presentation of the Powerpoint presentation.Sometimes the presentation appears and it goes a...

All,I have noticed on several TMS deployments that TMS keeps pushing the IPv4 address to all the endpoints for their Phone book server 1 URL field, instead of the FQDN.I have verified that under Admin Tools, Network Settings, Advanced Network Setting...

Project Workplace is a guide to finding the best solution and best practise set up for TelePresence rooms, including guidelines for microphone setup, lightning etc. http://www.cisco.com/web/telepresence/projectworkplace.html In this release user s...

When selecting Presentation it appears the C60 is overriding the Codian MCU layout and displaying its local layout. However, when selecting a camera source the C60 displays the layout selected on the Codian MCU. Is this normal or a bug?Sent from Cisc...

hi i have an implimentation 1vcsc and 1vcse in dmz.i configured  sip and h323 and both are active in traversal zone.and i regisered 1 polycom end point to vcsc and 1 polycom end point to vcse.but am not able to make a call between them. i tried both ...

Is anyone aware of a log anywhere that tracks changes made to individual an codec's configuration settings?    The codecs are managed by a TMS system.