TelePresence and Video Infrastructure

Hello, We're attempting to have one of our sources (PC) appear simultaneously on both of our screens, however myself and our tech support here at our school simply cannot figure out how to do it. Any help would be greatly appreciated.Software: TC6.0....

Hi forum,We are using TPS 3.0(48) latest FCS version. We connect a third party SIP endpoint which supports H.264 and BFCP (No TIP).We use this endpoint to display presentation video (video:slides) from TPS conference participants via BFCP.Our SIP end...

Dear Community,I was able to lookup a serialnumber from a C20 in your CSCC sucessfully and it shows me that the Service is valid until 2014. But on your "Product License Registration" Site it says "Page temporarily not available. Reload page and if n...

Dear Community,There is a CISCO C20 Codec which works fine. The problem which occurs is, that suddenly in a VC Call it is not any longer possible to control the system via remote control. You need to reboot the system, then hopefully it works again. ...

Dear Experts,Our VC infrastructure consists of the following Cisco\ex-Tandberg equipment: TMS server v.13.2 (withTMS Legacy agents Enabled)2 clustered VCS Controls X7.12 clustered VCS Expressways X7.1MCUs Codian 4510 v.4.3(2.18)Codian IP GW 3510 v.2....

Hi,We use TMS 14.1.2, VCS x7.1, plus Jabber Video on several clients across multiple domains.Maintaining templates for multiple  minor version of Jabber is just a massive pain. 99 times out of 100, the template information remains the same between mi...

All,I have received notification that the Software Upgrade Service (SUS) is down and troubleshooting is in progress.  Problem Description: Software Upgrade Services (SUS) : getting No Service Contract" status for all SN's passedBusiness Impact: Softw...

Hello all, we just had a C40 codec installed in our boardroom, and I was wondering if we were able to send a presentation to it via the network rather than via HDMI/DVI.our aincent polycom camera had a windows client that we could install, and this w...

Dear Experts,I am having issue, i have registered MCU(5300) on CUCM 9.On E20(TE4.1.2)i have assigned Media Resource Group List to registered MCU.But, when i am trying to make confernce only one to one call is possible, and i not getting confernce joi...