I am having an issue where none of my C20 or C60 endpoints will display when using the Session Monitoring tool. However, my older Polycom endpoints do show. All of the units show as Managed and the Full Visibilty. No statistics show under Periphe...
Our team have recently installed a Cisco Dual profile 52" and noticed that when powering down and back on the 2nd monitor (connected via DVI-HDMI) stays in standby mode. The only way to get it on is to unplug and replug the HDMI cable.It appears to w...
Hi,I have an issue with JabberTablet for Ipad. The calls between JabberTablet and JabberTablet are OK,The calls between JabberTablet and Jabber Video are OK,The calls from JabberTablet to any public IP is KO! I use a perfectly working video ...
Hello to all,One of my costumer has the TMS Appliance broken. By RMA I got a new server. At first I could not make a backup the DB, now I did it.I restore a old DB and now all work fine. But i have a old serial number and licences.My question is: Can...
HiIs there a way to show the current QoS Marking during a call? This would be very helpfull to verify QoS. There is an option on CTS-Devices, but I haven´t found this on SX20, Codian-MCU etc.thanksTino
Hi All=Situation=We are authenticating the Jabber Video users againts the MS Active Directory in TMS. If in Jabber Video the "remember me" check box is ticket and a user changes the password in MS Active Directory, after few Jabber Video login attemp...
Hello, I noticed that when I try to call an IP address from an Jabber Video client on the iPad, that if I just dial the IP address alone, it appends the Jabber clients SIP domain to the IP and the call fails because it doesn't recognize that format o...
Hi all.I have several upgrades behind me, from X4-something and up to X7.1, with little or no problems before my last attempt to upgrade to X7.2. I followed the X7.2 upgrade procedure as advised, which has no changes from the X7.1 procedure, but some...
Hi folksI am trying to fix and E20 that won't boot. I have managed to obtaint the appropriate serial cable and can log into it as root using teraterm, but am stuck as to what to do next. Any ideas what the appropriate console commands are? Thanks
Hi ,H323 call in VCS disconnected with Cause code of 31 (Normal Unspecified).In the Call log observe that Q931 malformed packet.Is there any way we can decode the disconnect messages to find the disconnect cause.Thanks in Advance
Hi Guys,i'm trying to create a centralized phonebook source based on our AD records.At this time i have created a separated OU (this will host our corporate phonebook) having 3 dummy users:Resulting search DN would be: OU=videoconference_directory,DC...
Hi everyone :I created 20 participant templates, in order to let MCU can call these codecs that are not managed by TMS, and then I creat a conference template and put these 20 participant templates in this conference template, but it shows "There are...
Hi,I was wondering what do I need in order to have a multisite conference with a SX20 quick set?I understand that the SX20 has an internal MCU, so there is no need for a MCU.Will I be able to have lets say 3 branch offices in one video conference jus...
Hello,I have a couple of questions on the VCS Starter pack and some discrepencies between the data sheet and the deployment guide.Here are links to the docs in questionshttp://www.cisco.com/en/US/prod/collateral/ps7060/ps11305/ps11315/ps11337/data_sh...
