We are required to convert a string/value in PV for some of use cases in ICM and looking for any direction/leads.1) ASCII to HEX2) HEX to ASCIIAny help is appreciated.

How to populate/pass the microapp.uui and send that out to another ACD (Genesys) and have them receive this data in the ISDN UUI field.Any detailed set by step is really appreciated like How to set in ICM/CVP, Setting in UUI fields?

Recommended Persistence setting type in F5 for VXMLServer VIP(Port 7000).source_addr persistence type is having routing problems, any lead is appreciated?Other Persistence options:- cookiedest_addr hash host msrdp sip_info ssl universal

Hi,initiateDirectTransfer is working when I hardcode XFER211111 but failing when trying to pass it dynamicallyWorking:- When Hardcodedhtml += "<button class=\"btn btn-danger btn-block\" id=\"btn\" onClick=\"finesse.modules.SampleGadget.initiateDirect...