About jeremiah.cox2

jeremiah.cox2 · 02-06-2023

Hello,I am attempting to upgrade my 11.5 Unity cluster to enable the Oauth2 for the Unified to O365 connection.I applied the cisco.enable-sha512sume-2021-signing-key-v1.0.cop.sgn to both servers. Rebooted, successfully applied.I then downloaded and i...

jeremiah.cox2 · 08-02-2022

Hello,We are running two UCCX 12.0 servers in HA configuration. I have recently added several new agents through CUCM. Typical configuration - phone with primary number, device profile with primary and UCCX extension, added to JTAPI and RMCM, profile...

jeremiah.cox2 · 07-15-2022

I am having an issue with a single client. Win 10 corporate load. When onsite either on wireless or hardwired CIPC client loads, no issues. When client is offsite connected through VPN the CIPC client does not fully load, you get a greyed out/larger ...

jeremiah.cox2 · 03-09-2022

I am trying to make outbound calls through my ISR4331 with CUCM 12.5. This site is set the same as the rest all of which work. However this one is not stripping off the "7" CUCM designates for outside line. Internal 4-digit dialing works fine. Below ...

jeremiah.cox2 · 11-04-2021

CUCM 12.5 with UCCX 12.0I am creating a new script. Currently I use prompts for the greeting, date/time announcement, call recording message. The script then verifies the time/date, agent status from CSQ and drops into a menu with five options. Each ...

jeremiah.cox2 · 08-03-2022

One of the three agents is off today so I now have access to the account.I can successfully sign into both the pub and sub with the account. The difference I noticed is that when I sign into the sub I do not see the account listed under the "Agent Te...

jeremiah.cox2 · 08-03-2022

Per their manager, all three agents are using the Subsriber Finesse login. I have requested access to one of the three accounts for testing.

jeremiah.cox2 · 08-03-2022

Thank you for the insight, I ran the requested commands from the pub.admin:utils dbreplication runtimestateServer Time: Wed Aug 3 08:26:34 EDT 2022Cluster Replication State: BROADCAST SYNC ended at: 2020-03-28-14-29Sync Result: SYNC COMPLETED on 855 ...

jeremiah.cox2 · 03-09-2022

Re-did my route patterns on CUCM for that partition. Outbound is now working. Thank you so much for all your help! Bearer Capability i = 0x8090A2Standard = CCITTTransfer Capability = SpeechTransfer Mode = CircuitTransfer Rate = 64 kbit/sChannel ID ...

jeremiah.cox2 · 03-09-2022

Cisco MGCP T1 Port

Member Since	‎05-04-2015 11:07 AM
Date Last Visited	‎12-25-2023 08:58 AM
Posts	17
Total Helpful Votes Received	170

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User Activity

Unity 11.5 SU3 to SU11 Switch-Version Issue

UCCX 12.0 HA - Agents not Showing on Sub

CIPC Client not Loading

ISR4331 Digit Stripping

UCCX Scripting - Early Selection to bypass prompts

Re: UCCX 12.0 HA - Agents not Showing on Sub

Re: UCCX 12.0 HA - Agents not Showing on Sub

Re: UCCX 12.0 HA - Agents not Showing on Sub

Re: ISR4331 Digit Stripping

Re: ISR4331 Digit Stripping