Level 1
Level 1
Member since ‎05-04-2015

User Statistics

  • 21 Posts
  • 0 Solutions
  • 40 Helpful votes Given
  • 171 Helpful votes Received
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User Activity

I am using Calabrio to record agent PCCE -calls and desktops. My current request is for a non-agent line to be recorded for all calls. I have created the hoteling user, retention plan, and work flow. I am now attempting to associate the device.The is...
Hello,I am attempting to upgrade my 11.5 Unity cluster to enable the Oauth2 for the Unified to O365 connection.I applied the cisco.enable-sha512sume-2021-signing-key-v1.0.cop.sgn to both servers. Rebooted, successfully applied.I then downloaded and i...
Hello,We are running two UCCX 12.0 servers in HA configuration. I have recently added several new agents through CUCM. Typical configuration - phone with primary number, device profile with primary and UCCX extension, added to JTAPI and RMCM, profile...
I am having an issue with a single client. Win 10 corporate load. When onsite either on wireless or hardwired CIPC client loads, no issues. When client is offsite connected through VPN the CIPC client does not fully load, you get a greyed out/larger ...
I am trying to make outbound calls through my ISR4331 with CUCM 12.5. This site is set the same as the rest all of which work. However this one is not stripping off the "7" CUCM designates for outside line. Internal 4-digit dialing works fine. Below ...
Community Statistics
Member Since ‎05-04-2015 11:07 AM
Date Last Visited ‎05-16-2024 05:50 PM
Posts 21
Total Helpful Votes Received 171