Does anyone have a sample script or can explain how the email steps work in a script? I've read the admin guide for the email steps, but it's not very helpful. Basically, I am trying to update a helpdesk script that if the number of calls in queue re...

Hi,I wanted to know if we can put some text info as the screensaver on the phones. All the docs I have read deals with images as screensavers. Or is the only way to get text is to convert an image of text?thanks

Hi Folks,I'm running a UCCX 7.x script and am collecting some digits via "Get Digit String." I need to then compare it via if or a switch statement to compare and block external numbers. I tried "9*" and "9???????????" and they both do not match. Any...

Has anyone been able to find either a perfmon counter, snmp mib, or anything that can get utilization on a voice T1? The RTMT counter only gives you total number of calls on a per gateway basis, but that is not granular enough info to generate capaci...

Hi All,When a user dials the VM Pilot externally, they hit the auto-attendant. The user will then need to hit the * (star) button to access the VM sign-in prompt.Is there a way to modify that behavior where it goes directly to the Attempted Sign-in c...