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Voice Systems and Accessories - Small Business

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SPA525G - (h/w version 2.1.0) Consult Transfer using SPA500S console not working - Fixed in 7.5.1a

Hello, When we try to do a consult transfer using the BLF keys on console, nothing is happening. This is apparent only on newer H/W version 2.1.0. The firmware used is 7.4.9c. I have got a SPA525 on 2.0.0 h/w version in my lab and its working fine o...

Resolved! UC560 - remote Site-to-Site VPN branch office teleworker?

I have a remote branch office voice vlan connecting to the remote UC560  via VPN tunnel to access the voice vlan 10.1.1.0/24 and CUE 10.1.10.0/30. My question is do I need to enable teleworker for these remote phones over this VPN tunnel?

Excessive moh multicast traffic

So I stumbled upon this while reading traffic on our Sonicwall router and noticed that we're dropping about 50 packets per seconds. Is there any way we can disable multicast moh 239.10.16.16 port 2000 on the telephony-service section without affectin...

Resolved! Prevent users from having to dial area code for out of market numbers...

Hi there,The situation:UC560 in corporate office with 525G2's connected via MPLS in another location outside of the local dialing area.  The numbers were ported into the PRI's at the corporate office.  These are in a different area codes.  I want the...

Help Desk by • Level 1
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  • 3 replies
  • 0 Helpful votes

Resolved! External call in, CFwAll out - doesn't work

I have an auto-attendant where option 1 redirects to an external mobile number.When calling the auto-attendant internally, it works fine.When calling in from an external number, the call just gets dropped.The only differences in the debug are that wh...

spa122 - ignore password parameters in provisioning file

Hi we are testing spa122 to implement it into our voip network.The problem we have found is about password parameters ignored in xml provisiong file, the same using the spc.The two parameters are:<Web_Login_Admin_Password>voip_test</Web_Login_Admin_P...

rpingar by • Level 1
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  • 6 replies
  • 0 Helpful votes

SPA502G Pantel VoIP Open Door

Hi,I have a issue with my SCCP Phones SPA502G, the call between the Pantel VoIP and IP Phones can be completed. But the function to open the door by pressing one digit, for example, 8 cant work it.Ive checked and maybe it was a bug of Pantel and the ...

Double ring on external calls with SPA525G

Connected to a UC540.When external calls come in to a hunt group which the SPA525 is a member of, the phone rings, then rings again very quickly. Waits for a bit, then double rings again.. etc.. On an SPA504G on the same hunt group it rings normally....

Resolved! How do I configure 4 T1's with the BE3000?

We are proposing the BE3000 solution to a customer who has 4 PRI T1's, and the MCS 7890-C1 appliance only has 2 PRI T-1 ports. We are proposing a 2901 ISR at this site to terminate the other 2 PRI T1's. Can I have two of the 4 T1's terminated on the ...

Connecting UC320 to door access system

Hi all,Has anyone attempted connection of the UC320 to a door access system? is it possible and what are the connections and/or instructions?I have only FXO ports available as the fxs will be used elsewhere. I won't know what the 3rd party door syste...

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